iBook Logic Board Failures


Recommended Posts

I have heard from alot of G3 iBook users about their laptops failing due to the logic board burning out.

Check http://discussions.info.apple.com/webx?14@...tLc.0@.5999d237

Apple at this time are charging people for the repair even though it seems to be a design fault, for what ever reason, placement, bad components, heat etc... Its about time Apple owned up to this fault and started treating their customers with a bit of respect.

Having contacted Trading Standards (UK) I am told that as this is a component failure and it seems to be widespread out 'Statutory Rights' say the product should have a life of up to 6 Years (But I guess that you could argue less for a laptop, depents on what you did with it). And if a component fails like in the case described above apple have the responsability to replace it free of charge.

I have also contacted the BBC Watchdog program about my concerns and I would reccomend that anyone else who has the problem does the same (its on the bbc's website)

Lets see if we can put a bit of pressure on apple to do the right thing

Matt

Link to comment
Share on other sites

the problem is not limited to ibooks as the logic board in my powerbook failed too, but i think it's ridiculous that you think apple should replace the part for free after your warranty is up.

buy applecare and you are covered for three years.

honestly i think this fault should be placed on the user. i would place my powerbook on carpet and in other situations where there was no airflow underneath it. go figure that something would die, most likely from the heat. was it apple's fault? no, there's a reason there are rubber feet on the bottom of my powerbook, and i ignored their usage.

use your laptop nicely, placing it only on tables and not pressing on the bottom often and i'm sure it will last you 6 years.

Link to comment
Share on other sites

My point was that the logic board was a common component failure and a common failure can be considered a design fault.

You would expect Airbus to replace a part if it kept cracking and putting an aircraft in danger.

As you have said you treated you book badly (not actually that badly) a 'laptop' should be able to stand sitting on your lap and not just a desk, thats what desktops are for.

The reason for my concern for the iBook is that people have reported failures after a few weeks, some people are on their 3rd replacement board and apple does not seem to be doing anything constructive to address the issue.

Talking to Trading Standards even if your warrenty is up and a component fails like the logic board apple have to offer a free replacement.

Link to comment
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.