• Sign in to Neowin Faster!

    Create an account on Neowin to contribute and support the site.

Sign in to follow this  

Troubles unlocking Lumia 640 on ATT

Recommended Posts

Stoffel    1,811

So i just received my new Lumia 640. I took the chip out before i started the phone. When i go to the ATT website to unlock he phone and fill out all my details i keep getting the following error message:

 

Error: We’re sorry, but we’re having technical difficulties with our network at the moment. Please try again later. If this problem persists, try clearing the cache and cookies from your device. Questions? Call us at 800.331.0500, or dial 611 from your AT&T wireless phone. (errorCode.ULS3001)

 

Anybody else experiencing this too at the moment? Should just be patient or am i doing something wrong?

Share this post


Link to post
Share on other sites
goretsky    1,194

Hello,

 

Did you try calling the telephone number?  If so, was the representative able to help you?

 

Regards,

 

Aryeh Goretsky

Share this post


Link to post
Share on other sites
Stoffel    1,811

It's not as easy to call a 800 nr from Honduras.

I was just hoping somebody had the same problems or knew how to solve it without contacting ATT

Share this post


Link to post
Share on other sites
tsupersonic    1,958

Maybe holiday overload. Just give it a couple more hours/days, then try it again.

Share this post


Link to post
Share on other sites
Stoffel    1,811
2 minutes ago, tsupersonic said:

Maybe holiday overload. Just give it a couple more hours/days, then try it again.

That's what i'm hoping, but i've been trying this since Thursday.

You know how excited you get when you have a new toy but can't properly use it :)

Share this post


Link to post
Share on other sites
Stoffel    1,811
15 hours ago, goretsky said:

Hello,

 

Did you try calling the telephone number?  If so, was the representative able to help you?

 

Regards,

 

Aryeh Goretsky

So a friend in the USA has tried calling, but the system just keeps hanging up on him.

Guess they are not working this weekend

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.