Troubles unlocking Lumia 640 on ATT


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So i just received my new Lumia 640. I took the chip out before i started the phone. When i go to the ATT website to unlock he phone and fill out all my details i keep getting the following error message:

 

Error: We’re sorry, but we’re having technical difficulties with our network at the moment. Please try again later. If this problem persists, try clearing the cache and cookies from your device. Questions? Call us at 800.331.0500, or dial 611 from your AT&T wireless phone. (errorCode.ULS3001)

 

Anybody else experiencing this too at the moment? Should just be patient or am i doing something wrong?

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Hello,

 

Did you try calling the telephone number?  If so, was the representative able to help you?

 

Regards,

 

Aryeh Goretsky

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It's not as easy to call a 800 nr from Honduras.

I was just hoping somebody had the same problems or knew how to solve it without contacting ATT

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2 minutes ago, tsupersonic said:

Maybe holiday overload. Just give it a couple more hours/days, then try it again.

That's what i'm hoping, but i've been trying this since Thursday.

You know how excited you get when you have a new toy but can't properly use it :)

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15 hours ago, goretsky said:

Hello,

 

Did you try calling the telephone number?  If so, was the representative able to help you?

 

Regards,

 

Aryeh Goretsky

So a friend in the USA has tried calling, but the system just keeps hanging up on him.

Guess they are not working this weekend

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