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[Shopify] Self hosted site, how do I request additional customer information.


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+Seetheworldsecond

I need help capturing additional information from my customers with shopify during checkout. I have a website where I offer various online services and as of now I can only add a buy it now button or add to cart button. My domain is seoforkings.com which is self hosted, I am using the embed code for these add to cart buttons. 

 

Please help! I am new to shopify and spent 2 hours researching and came up with nothing, only thing I found was this https://docs.shopify.com/manual/configuration/store-customization/communicating-with-customers/accounts-and-newsletters/capture-additional-information-in-the-account-registration-form

 

However this does not work for me as I am not using any of their themes.

 

UPDATE: I went to customer service, solution was https://www.dropbox.com/s/6n884jprenycjv8/Screenshot%202016-01-17%2016.23.26.png?dl=0 incase anyone else is wondering. HOWEVER after I did this it still didn't worked which the support admitted he was mind boggled from this so he had to escalate to the higher ups.

 

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