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macbook pro reboot upon connecting my phone

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ultimate99    55

I have a macbook pro 13" Early 2015. It give me the a black screen saying something went and reboots immediately, just after a few minutes of inserting my Note2 via usb to charge. 

 

I got this report:

 

Anonymous UUID:       
Tue Mar  8 13:50:42 2016

*** Panic Report ***
panic(cpu 0 caller 0xffffff7f88f67535): @/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOUSBHostFamily/IOUSBHostFamily-150.20.13/AppleUSBXHCI/AppleUSBXHCIEndpoint.cpp:210
Backtrace (CPU 0), Frame : Return Address
0xffffff801d3bb910 : 0xffffff8007edf792 
0xffffff801d3bb990 : 0xffffff7f88f67535 
0xffffff801d3bbaa0 : 0xffffff7f88f6a71b 
0xffffff801d3bbad0 : 0xffffff7f88f558fd 
0xffffff801d3bbbc0 : 0xffffff7f88f9356c 
0xffffff801d3bbc20 : 0xffffff7f88f969d5 
0xffffff801d3bbcb0 : 0xffffff7f88f8b6c9 
0xffffff801d3bbd30 : 0xffffff7f8878112e 
0xffffff801d3bbde0 : 0xffffff80084b7ef8 
0xffffff801d3bbe50 : 0xffffff7f88780d77 
0xffffff801d3bbe60 : 0xffffff80084a38ac 
0xffffff801d3bbee0 : 0xffffff800849cee9 
0xffffff801d3bbf00 : 0xffffff8007f13afa 
0xffffff801d3bbfb0 : 0xffffff8007fccf77 
      Kernel Extensions in backtrace:
         com.apple.iokit.IOUSBHostFamily(1.0.1)[5FF3F801-2AB5-38D2-93C2-51E00427D8FA]@0xffffff7f88778000->0xffffff7f887e0fff
            dependency: com.apple.driver.AppleUSBHostMergeProperties(1.0.1)[D338A98F-2B8F-3411-BD87-BD00F620A223]@0xffffff7f88774000
         com.apple.driver.usb.AppleUSBXHCI(1.0.1)[38F68C79-811D-3AA2-B8D4-0D444FF4DB4B]@0xffffff7f88f45000->0xffffff7f88f83fff
            dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xffffff7f88f3c000
            dependency: com.apple.iokit.IOUSBHostFamily(1.0.1)[5FF3F801-2AB5-38D2-93C2-51E00427D8FA]@0xffffff7f88778000
         com.apple.driver.usb.AppleUSBXHCIPCI(1.0.1)[7AC984CE-8AAA-3B8D-92E3-24BE18DF3DEC]@0xffffff7f88f8a000->0xffffff7f88fa9fff
            dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xffffff7f88f3c000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[F398CE94-0FBD-3E8E-A7AB-55F7F05A81ED]@0xffffff7f8872c000
            dependency: com.apple.iokit.IOUSBHostFamily(1.0.1)[5FF3F801-2AB5-38D2-93C2-51E00427D8FA]@0xffffff7f88778000
            dependency: com.apple.driver.usb.AppleUSBXHCI(1.0.1)[38F68C79-811D-3AA2-B8D4-0D444FF4DB4B]@0xffffff7f88f45000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
15D21

Kernel version:
Darwin Kernel Version 15.3.0: Thu Dec 10 18:40:58 PST 2015; root:xnu-3248.30.4~1/RELEASE_X86_64
Kernel UUID: 
Kernel slide:     0x0000000007c00000
Kernel text base: 0xffffff8007e00000
__HIB  text base: 0xffffff8007d00000
System model name: MacBookPro12,1 ()

System uptime in nanoseconds: 28068328175941
last loaded kext at 27707360152991: com.Logitech.Control Center.HID Driver	3.9.1 (addr 0xffffff7f8a9c2000, size 286720)
last unloaded kext at 7396630261795: com.apple.driver.usb.AppleUSBHostCompositeDevice	1.0.1 (addr 0xffffff7f8a9a0000, size 28672)
loaded kexts:
com.Logitech.Control Center.HID Driver	3.9.1
com.apple.filesystems.smbfs	3.0.0
com.apple.driver.AudioAUUC	1.70
com.apple.driver.AGPM	110.20.22
com.apple.driver.ApplePlatformEnabler	2.6.0d0
com.apple.driver.X86PlatformShim	1.0.0
com.apple.filesystems.autofs	3.0
com.apple.driver.AppleOSXWatchdog	1
com.apple.driver.AppleGraphicsDevicePolicy	3.7.7
com.apple.driver.AppleUpstreamUserClient	3.6.1
com.apple.driver.AppleHDA	272.51.3
com.apple.driver.pmtelemetry	1
com.apple.driver.AppleIntelBDWGraphics	10.1.2
com.apple.iokit.IOUserEthernet	1.0.1
com.apple.iokit.IOBluetoothSerialManager	4.4.3f4
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport	4.4.3f4
com.apple.driver.AppleCameraInterface	5.41.0
com.apple.driver.AppleThunderboltIP	3.0.8
com.apple.driver.AppleIntelBDWGraphicsFramebuffer	10.1.2
com.apple.driver.AppleLPC	3.1
com.apple.driver.AppleSMCLMU	208
com.apple.driver.AppleHV	1
com.apple.driver.AppleIntelSlowAdaptiveClocking	4.0.0
com.apple.driver.AppleBacklight	170.8.8
com.apple.driver.AppleMCCSControl	1.2.13
com.apple.driver.AppleUSBCardReader	3.7.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless	1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0
com.apple.BootCache	38
com.apple.iokit.IOAHCIBlockStorage	2.8.5
com.apple.driver.AppleAHCIPort	3.1.8
com.apple.driver.AppleTopCaseHIDEventDriver	86
com.apple.driver.AirPort.Brcm4360	1020.17.1a1
com.apple.driver.AppleHPET	1.8
com.apple.driver.AppleSmartBatteryManager	161.0.0
com.apple.driver.AppleACPIButtons	4.0
com.apple.driver.AppleRTC	2.0
com.apple.driver.AppleSMBIOS	2.1
com.apple.driver.AppleACPIEC	4.0
com.apple.driver.AppleAPIC	1.7
com.apple.nke.applicationfirewall	163
com.apple.security.quarantine	3
com.apple.security.TMSafetyNet	8
com.apple.driver.IOBluetoothHIDDriver	4.4.3f4
com.apple.iokit.IOUSBHIDDriver	900.4.1
com.apple.driver.usb.AppleUSBHostCompositeDevice	1.0.1
com.apple.kext.triggers	1.0
com.apple.driver.DspFuncLib	272.51.3
com.apple.kext.OSvKernDSPLib	525
com.apple.iokit.IOSurface	108.0.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport	4.4.3f4
com.apple.driver.CoreCaptureResponder	1
com.apple.driver.AppleGraphicsControl	3.12.6
com.apple.AppleGraphicsDeviceControl	3.12.6
com.apple.iokit.IOAcceleratorFamily2	205.1
com.apple.driver.AppleHDAController	272.51.3
com.apple.iokit.IOHDAFamily	272.51.3
com.apple.iokit.IOAudioFamily	204.3
com.apple.vecLib.kext	1.2.0
com.apple.iokit.IOSerialFamily	11
com.apple.driver.X86PlatformPlugin	1.0.0
com.apple.driver.IOPlatformPluginFamily	6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily	1.0.0
com.apple.driver.AppleBacklightExpert	1.1.0
com.apple.iokit.IONDRVSupport	2.4.1
com.apple.driver.AppleSMC	3.1.9
com.apple.driver.AppleSMBusController	1.0.14d1
com.apple.iokit.IOGraphicsFamily	2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice	3.7.7
com.apple.iokit.IOUSBMassStorageDriver	1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily	3.7.7
com.apple.driver.usb.IOUSBHostHIDDevice	1.0.1
com.apple.iokit.IOBluetoothFamily	4.4.3f4
com.apple.driver.CoreStorage	517.20.1
com.apple.iokit.IOAHCIFamily	2.8.1
com.apple.driver.AppleThunderboltDPInAdapter	4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily	4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter	2.0.2
com.apple.driver.AppleHIDKeyboard	181
com.apple.driver.AppleMultitouchDriver	304.10
com.apple.driver.AppleHIDTransport	5
com.apple.driver.AppleHSSPIHIDDriver	41.7
com.apple.driver.AppleThunderboltNHI	4.0.4
com.apple.iokit.IOThunderboltFamily	5.1.0
com.apple.iokit.IO80211Family	1110.26
com.apple.driver.mDNSOffloadUserClient	1.0.1b8
com.apple.iokit.IONetworkingFamily	3.2
com.apple.driver.corecapture	1.0.4
com.apple.driver.AppleHSSPISupport	41.7
com.apple.driver.AppleIntelLpssSpiController	2.0.59
com.apple.driver.AppleIntelLpssDmac	2.0.59
com.apple.driver.usb.AppleUSBXHCIPCI	1.0.1
com.apple.driver.usb.AppleUSBXHCI	1.0.1
com.apple.driver.AppleIntelLpssGspi	2.0.59
com.apple.iokit.IOUSBFamily	900.4.1
com.apple.iokit.IOUSBHostFamily	1.0.1
com.apple.driver.AppleUSBHostMergeProperties	1.0.1
com.apple.driver.AppleEFINVRAM	2.0
com.apple.driver.AppleEFIRuntime	2.0
com.apple.iokit.IOHIDFamily	2.0.0
com.apple.iokit.IOSMBusFamily	1.1
com.apple.security.sandbox	300.0
com.apple.kext.AppleMatch	1.0.0d1
com.apple.driver.AppleKeyStore	2
com.apple.driver.AppleMobileFileIntegrity	1.0.5
com.apple.driver.AppleCredentialManager	1.0
com.apple.driver.DiskImages	417.2
com.apple.iokit.IOStorageFamily	2.1
com.apple.iokit.IOReportFamily	31
com.apple.driver.AppleFDEKeyStore	28.30
com.apple.driver.AppleACPIPlatform	4.0
com.apple.iokit.IOPCIFamily	2.9
com.apple.iokit.IOACPIFamily	1.4
com.apple.kec.Libm	1
com.apple.kec.pthread	1
com.apple.kec.corecrypto	1.0
Model: MacBookPro12,1, BootROM MBP121.0167.B15, 2 processors, Intel Core i5, 2.7 GHz, 16 GB, SMC 2.28f7
Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)
Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256G, 251 GB
USB Device: USB 3.0 Bus
USB Device: Bluetooth USB Host Controller
USB Device: GT-N7100
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

 

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+John.    1,396

Are you running the latest El Capitan? 

 

It's odd because googling the actual panic

 

panic(cpu 0 caller 0xffffff7f88f67535): @/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOUSBHostFamily/IOUSBHostFamily-150.20.13/AppleUSBXHCI/AppleUSBXHCIEndpoint.cpp:210

 

Brings this up:

 

http://apple.stackexchange.com/questions/228928/usb-related-kernel-panic-report

 

Which is exactly the same model and panic as yours .

 

Try doing the following: 

 

1)Check that the samsung application (I'm assuming it had to install something for it to recognise/sync your phone) is up to date.

 

2)download and run http://www.memtestosx.org/

 

3)Reset the SMC https://support.apple.com/en-gb/HT201295

 

4)and finally the NVRAM https://support.apple.com/en-gb/HT204063

 

See if that solves it. If not then 10.11.4 is out very shortly (definitely by the end of this month) so perhaps that will solve it?

 

 

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wv@gt    2,919

To add to that, I know this sounds crazy but make sure nothing is shorting your USB out, maybe bad cable? 

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ultimate99    55

I'll look into that. But I noticed that after the initial panic it doesn't happen again.

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ultimate99    55

Also, i tired the other usb hub and I don't any errors. What could that be?

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Eric    1,605
last loaded kext at 27707360152991: com.Logitech.Control Center.HID Driver	3.9.1 (addr 0xffffff7f8a9c2000, size 286720)

Try updating Logitech Control Center. (link)

 

The latest is 3.9.3 from what I can tell and the release notes say it was updated to support El Capitan.

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ultimate99    55
6 minutes ago, Eric said:

last loaded kext at 27707360152991: com.Logitech.Control Center.HID Driver	3.9.1 (addr 0xffffff7f8a9c2000, size 286720)

Try updating Logitech Control Center. (link)

 

The latest is 3.9.3 from what I can tell and the release notes say it was updated to support El Capitan.

Thanks! But, I don't have logitech-related connected at the moment. Shouldn't cause the panic.

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wv@gt    2,919

Sounds like that particular USB port is bad. Maybe take it by the Apple store and see if they can test it, or if any other devices plugged into that port cause a panic

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Eric    1,605
10 minutes ago, ultimate99 said:

Thanks! But, I don't have logitech-related connected at the moment. Shouldn't cause the panic.

Hmm... try uninstalling the control center then? It's odd it was the last loaded kext before the crash.

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