Danielx64 Posted June 12, 2016 Share Posted June 12, 2016 Yeah I went to enter via https://www.rafflecopter.com/rafl/display/53e49b140/ and everything acts like it working, refresh the page and it tells me that I haven't entered when it clear I have. Link to comment Share on other sites More sharing options...
Danielx64 Posted June 12, 2016 Author Share Posted June 12, 2016 When I first started All tasks completed After refreshing page Link to comment Share on other sites More sharing options...
Haggis Veteran Posted June 12, 2016 Veteran Share Posted June 12, 2016 Confirmed Danielx64 1 Share Link to comment Share on other sites More sharing options...
Danielx64 Posted June 12, 2016 Author Share Posted June 12, 2016 6 minutes ago, Haggis said: Confirmed Thank-you I'm concerned that I may miss out on my chance because of this show stopping bug. Link to comment Share on other sites More sharing options...
Nick H. Supervisor Posted June 12, 2016 Supervisor Share Posted June 12, 2016 Does this only affect the Neowin offer, or do other competitions suffer from the same issue? Either way, I think this is something to bring up with Rafflecopter rather than here; we can modify the competition so that everyone still has a chance, but we can't modify the website if it's broken. Danielx64 1 Share Link to comment Share on other sites More sharing options...
Danielx64 Posted June 12, 2016 Author Share Posted June 12, 2016 (edited) I have no idea, only ever used it with Neowin. Also I also entered when you have that Microsoft phone up for grabs and i'm concerned that my entry didn't count due to this same issue. Also I am not sure if I should be bringing this up with Rafflecopter as I don't have the required access to information that may be needed. Link to comment Share on other sites More sharing options...
Danielx64 Posted June 12, 2016 Author Share Posted June 12, 2016 (edited) Ok I think it only with this one, I tried https://www.rafflecopter.com/monthly-giveaway and that worked. Update: sent an email even though it not really my job and I will post back if I hear anything. Edited June 12, 2016 by Danielx64 Link to comment Share on other sites More sharing options...
Danielx64 Posted June 12, 2016 Author Share Posted June 12, 2016 Update: Got this reply Quote O Hai! This is a follow-up to your Rafflecopter support request Here are 3 things you can do to get your support request resolved ASAP: Send us a link to where your giveaway is taking place. This will help us troubleshoot your giveaway. Be sure to give us as much info as possible about the issue you’re experiencing so we can help you pronto Find your answer in the Rafflecopter FAQs. We have some awesome support articles that cover every aspect of our platform! Clear your cache. You’d be surprised how often this solves the problem. Here are some step-by-step instructions on how to clear your cache if you need a few tips. Our super awesome customer support team will be in touch with you shortly Cheers, The Rafflecopter Team The Rafflecopter Field Manual | Get Rafflecopter FAQs Link to comment Share on other sites More sharing options...
Danielx64 Posted June 12, 2016 Author Share Posted June 12, 2016 Bumping as it being a complete joke. Link to comment Share on other sites More sharing options...
Danielx64 Posted June 12, 2016 Author Share Posted June 12, 2016 Bump again Link to comment Share on other sites More sharing options...
Simon Veteran Posted June 12, 2016 Veteran Share Posted June 12, 2016 Unfortunately, as this is done through a third party, we aren't able to do much to fix this. We'll do what we can, but ultimately this is up to rafflecopter. Danielx64 and Barney T. 2 Share Link to comment Share on other sites More sharing options...
Danielx64 Posted June 12, 2016 Author Share Posted June 12, 2016 Well there something that can be done, stop the giveaway taking place till this is fixed or change the rules so that everyone has a fair chance of winning. Link to comment Share on other sites More sharing options...
Simon Veteran Posted June 12, 2016 Veteran Share Posted June 12, 2016 4 minutes ago, Danielx64 said: Well there something that can be done, stop the giveaway taking place till this is fixed or change the rules so that everyone has a fair chance of winning. There's 4 days left on the giveaway. I'm sure it will be fixed well before then. It's a Sunday, so they probably don't have developers on hand right now. Link to comment Share on other sites More sharing options...
Danielx64 Posted June 12, 2016 Author Share Posted June 12, 2016 And what miss out on extra chances? Now where is @steven p. Link to comment Share on other sites More sharing options...
Dick Montage Posted June 12, 2016 Share Posted June 12, 2016 Let's not be quite so entitled shall we? A system is suffering issues, it's been reported and probably worked on. Link to comment Share on other sites More sharing options...
n_K Posted June 12, 2016 Share Posted June 12, 2016 1 hour ago, Danielx64 said: Well there something that can be done, stop the giveaway taking place till this is fixed or change the rules so that everyone has a fair chance of winning. It's literally for some crap you can find off any search engine. In fact I'm willing to bet what you'd find off a search engine would be much better. Your complaining for this prize is really out of hand. Link to comment Share on other sites More sharing options...
Simon Veteran Posted June 12, 2016 Veteran Share Posted June 12, 2016 There's a problem, and it's being looked into. It's not worth fighting over whether it's a big problem or a small problem, because it's a problem regardless. Let's not pull this off topic into an argument. Link to comment Share on other sites More sharing options...
Barney T. Administrators Posted June 12, 2016 Administrators Share Posted June 12, 2016 1 minute ago, Simon said: There's a problem, and it's being looked into. It's not worth fighting over whether it's a big problem or a small problem, because it's a problem regardless. Let's not pull this off topic into an argument. Agreed! Link to comment Share on other sites More sharing options...
Danielx64 Posted June 13, 2016 Author Share Posted June 13, 2016 1 hour ago, n_K said: Your complaining for this prize is really out of hand. I have to disagree to some degree, I haven't have a single thank you for bringing this up. This have happen to any prize that is up to grab. Heck it could have even happened to the one where a Microsoft phone was given away. I'll shut up now unless I got any more information from support. Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted June 13, 2016 Administrators Share Posted June 13, 2016 This usually works, but I will check with another Editor who normally handles these giveaways to see if it was put in right. We've used it multiple times without any issues like this, so bear with us. I'll check and update back here. Danielx64 1 Share Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted June 13, 2016 Administrators Share Posted June 13, 2016 The giveaway will most likely be reset/bumped and put on social media since it's on a Rafflecopter account Neowin doesn't manage. Just keeping you guys in the loop Link to comment Share on other sites More sharing options...
Danielx64 Posted June 13, 2016 Author Share Posted June 13, 2016 1 hour ago, Steven P. said: The giveaway will most likely be reset/bumped and put on social media since it's on a Rafflecopter account Neowin doesn't manage. Just keeping you guys in the loop So who manage the account? Just strange to me. Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted June 13, 2016 Administrators Share Posted June 13, 2016 The author, Jett. There's no funny business, it just doesn't work properly. Danielx64 1 Share Link to comment Share on other sites More sharing options...
Danielx64 Posted June 13, 2016 Author Share Posted June 13, 2016 Ahh ok, I was kind of expecting neowin to have full control of the account, not the author. Thank-you for clearing that up Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted June 13, 2016 Administrators Share Posted June 13, 2016 The giveaway should work now, https://www.neowin.net/news/global-giveaway-3-copies-of-linux-server-security-hack-and-defend check it outtttt Link to comment Share on other sites More sharing options...
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