Mindovermaster Moderator Posted May 25, 2017 Moderator Share Posted May 25, 2017 (edited) I am running LMDE2. (Linux Mint Debian Edition) Give me Windows crap, and I'll shoot you. Fair warning. Printer issues. I can connect to the printer, the computer sees it, but doesn't print. Here you can see a network printer, my Canon on left. After clicking that, I go to this. I choose LPD, the most common. Then brings up this screen to finalize any settings, all is fine and dandy. After this screen, I have it print a test page. *waits 10 minutes* Nothing. I did install drivers from the Canon website. So I'm sure they are the correct ones. My dad can print off his computer, Linux Mint 17.3. So at least I know it works fine... There something I'm doing wrong here? I posted here, because it is more hardware than a Linux issue. If it must be moved, go ahead, Mods. Edit: Printer: https://www.newegg.com/Product/Product.aspx?Item=N82E16828142955 Edited May 25, 2017 by Mindovermaster TPreston 1 Share Link to comment Share on other sites More sharing options...
DevTech Posted May 25, 2017 Share Posted May 25, 2017 45 minutes ago, Mindovermaster said: I am running LMDE2. (Linux Mint Debian Edition) Give me Windows crap, and I'll shoot you. Fair warning. Hmmm, You appear to have a case of Linux crap happening.... The Evil Overlord 1 Share Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted May 25, 2017 Author Moderator Share Posted May 25, 2017 8 minutes ago, DevTech said: Hmmm, You appear to have a case of Linux crap happening.... That means don't give me "go to the control center" Link to comment Share on other sites More sharing options...
DevTech Posted May 25, 2017 Share Posted May 25, 2017 2 minutes ago, Mindovermaster said: That means don't give me "go to the control center" Couldn't resist. But seriously, you should practice just ignoring and not replying to unhelpful posts. IMO by taking an aggressive negative approach you are creating a psychological barrier to people being motivated to reply. And even stupid answers can trigger other people to get a mental association to a helpful answer so casting a wide net in a low volume forum would maximize your chances of some sort of useful idea or two. If you can get a ping response from the printer TCP/IP then this seems more like a LInux issue (or more specifically, a difference in the two versions issue) than a hardware issue. The Evil Overlord and GadgetPig 2 Share Link to comment Share on other sites More sharing options...
Brandon H Supervisor Posted May 25, 2017 Supervisor Share Posted May 25, 2017 have not had to setup a printer in CUPS in a long time as i'm mostly on Windows myself but you should be able to enable logging to find out what/where it is failing http://hplipopensource.com/node/225 maybe check if there is an open-source or generic driver instead of the official Cannon Driver to see if more stable Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted May 25, 2017 Author Moderator Share Posted May 25, 2017 Ping is fine. --- 192.168.3.103 ping statistics --- 17 packets transmitted, 17 received, 0% packet loss, time 16017ms rtt min/avg/max/mdev = 0.993/1.319/3.768/0.675 ms There's nothing on google about this. The reason i asked here, Unless 1 million members know nothing... Link to comment Share on other sites More sharing options...
Brandon H Supervisor Posted May 25, 2017 Supervisor Share Posted May 25, 2017 1 minute ago, Mindovermaster said: Ping is fine. --- 192.168.3.103 ping statistics --- 17 packets transmitted, 17 received, 0% packet loss, time 16017ms rtt min/avg/max/mdev = 0.993/1.319/3.768/0.675 ms There's nothing on google about this. The reason i asked here, Unless 1 million members know nothing... so you're definitely getting a connection to the printer then. what basics have been done? have you tried reinstalling CUPS and the Driver already? i would still recommend seeing if anything shows in the CUPS logs. Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted May 25, 2017 Author Moderator Share Posted May 25, 2017 2 minutes ago, Brandon H said: so you're definitely getting a connection to the printer then. what basics have been done? have you tried reinstalling CUPS and the Driver already? i would still recommend seeing if anything shows in the CUPS logs. It just hangs on the tail command. Link to comment Share on other sites More sharing options...
Anibal P Posted May 25, 2017 Share Posted May 25, 2017 Are you using the same parameters as Dad? Did he also use LPD? If so it's likely some setting you have Link to comment Share on other sites More sharing options...
DevTech Posted May 25, 2017 Share Posted May 25, 2017 - Security? - Firewall? - Privilege level? - missing package or sub-system you dad has installed? - run Linux Mint 17.3 in a VM? Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted May 25, 2017 Author Moderator Share Posted May 25, 2017 Yeah, my Dad has same settings as me. While 17.3 is different from Debian, it's core is the same. I use same drivers as him. Both in DEV format. IDK if Debian has a different security policy, but I can find nothing to disable/enable it. Link to comment Share on other sites More sharing options...
Brandon H Supervisor Posted May 25, 2017 Supervisor Share Posted May 25, 2017 1 minute ago, Mindovermaster said: Yeah, my Dad has same settings as me. While 17.3 is different from Debian, it's core is the same. I use same drivers as him. Both in DEV format. IDK if Debian has a different security policy, but I can find nothing to disable/enable it. could be an incompatibility with the Debian kernel. if you have another hard-drive (to avoid having to format your current setup) try installing the non-debian edition to see if the issue persists. at the very least this would rule out a few things GadgetPig 1 Share Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted May 25, 2017 Author Moderator Share Posted May 25, 2017 (edited) The light on the printer is blinking. That means that it is getting data from my computer. However, it just sits there. I did buy the printer back in January '16, if that means anything. So the kernel wouldn't matter. Link to comment Share on other sites More sharing options...
Brandon H Supervisor Posted May 25, 2017 Supervisor Share Posted May 25, 2017 7 minutes ago, Mindovermaster said: The light on the printer is blinking. That means that it is getting data from my computer. However, it just sits there. to me that does say the driver probably has a compatibility issue on Debian. the printer is receiving the data but not in a format it can understand properly. Installing the standard version of Mint should confirm and or rule this out i would hope. so weird though that it just hangs and doesn't shoot an error 7 minutes ago, Mindovermaster said: I did buy the printer back in January '16, if that means anything. So the kernel wouldn't matter. What kernel are you running on your system currently? I'm running Manjaro, an Arch based distro, on a laptop at home and I've noticed several jumps in the kernel versions in the past several months (we've gone from 4.7.x to 4.10.x in a relatively short time) i agree it's unlikely a kernel issue but always a thought with the speed of updates lately Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted May 25, 2017 Author Moderator Share Posted May 25, 2017 (edited) I did try reinstalling the drivers, same problem. I tried reloading it on my Dad's system, and he's still fine. Edit: It is currently wireless, would it being hard-wired make a difference? Link to comment Share on other sites More sharing options...
Brandon H Supervisor Posted May 25, 2017 Supervisor Share Posted May 25, 2017 Just now, Mindovermaster said: I did try reinstalling the drivers, same problem. I tried reloading it on my Dad's system, and he's still fine. So, try not using the Cannon drivers, the open-source driver may be more stable for a printer Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted May 25, 2017 Author Moderator Share Posted May 25, 2017 1 minute ago, Brandon H said: try not using the Cannon drivers, the open-source driver may be more stable for a printer There are no open source drivers. Otherwise, the Printer can not be found. Link to comment Share on other sites More sharing options...
Brandon H Supervisor Posted May 25, 2017 Supervisor Share Posted May 25, 2017 Just now, Mindovermaster said: There are no open source drivers. Otherwise, the Printer can not be found. that is unfortunate Link to comment Share on other sites More sharing options...
DevTech Posted May 25, 2017 Share Posted May 25, 2017 17 minutes ago, Mindovermaster said: I did try reinstalling the drivers, same problem. I tried reloading it on my Dad's system, and he's still fine. Edit: It is currently wireless, would it being hard-wired make a difference? Always debug these things wired first. Wireless adds so many more failure modes. Brandon H and GadgetPig 2 Share Link to comment Share on other sites More sharing options...
Brandon H Supervisor Posted May 25, 2017 Supervisor Share Posted May 25, 2017 29 minutes ago, Mindovermaster said: I did try reinstalling the drivers, same problem. I tried reloading it on my Dad's system, and he's still fine. Edit: It is currently wireless, would it being hard-wired make a difference? yes, being wireless is likely the only reason you require the driver. over ethernet you should be able to detect the printer even without the driver so i would go hard-wire and do a print test with and without the driver (i feel like i'm repeating myself but i do believe the driver just isn't playing nice with debian) Link to comment Share on other sites More sharing options...
GadgetPig Posted May 25, 2017 Share Posted May 25, 2017 @Mindovermaster Something I noticed, in the first screenshot your printer is listed at "192.168.3.100" (unless that was a previous setup) , but your ping replies are from "192.168.3.103". Maybe something to check? Also can you try printer on wired Ethernet, and hardcode the MF220 LAN port to use 192.168.3.200 and try adding again? Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted May 25, 2017 Author Moderator Share Posted May 25, 2017 I'll try it on wired a bit later. I can give it a static IP. See if that helps any. Link to comment Share on other sites More sharing options...
xendrome Posted May 25, 2017 Share Posted May 25, 2017 If it's LPD can't you just use a generic driver? Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted May 25, 2017 Author Moderator Share Posted May 25, 2017 I looked at my router. It's an Amped RTA15. I looked into it, and it only supports storage, not printers. Is this any concern? I'm not sure if wired is an issue here. Now that it is wired, I can't get it working still.. Link to comment Share on other sites More sharing options...
Circaflex Posted May 25, 2017 Share Posted May 25, 2017 (edited) 22 minutes ago, Mindovermaster said: I looked into it, and it only supports storage, not printers. Is this any concern? I'm not sure if wired is an issue here. Can you clarify this as it doesn't make a ton of sense. Is your printer hooked up via: USB plugged into the router, making it a network printer? or Ethernet from printer to router thus making it a network printer? or or did you use the built-in configuration for the printer and have it join the wireless network? How exactly do you have this hooked up? My suggestion, as others have already said, would be to take one of your old re-purposed hard-drives and do a quick install of a different distro or the same version your dad uses and test functionality. Link to comment Share on other sites More sharing options...
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