ew2x4 Posted June 8, 2017 Share Posted June 8, 2017 I work in an architecture firm with 45 people on Windows 7. Yesterday and today, we've been battling a bug. Windows explorer starts with losing file type icons, then evolves into the attached image. We have access to all of our local and network drives, but the icon system is completely jacked. Restarting explorer.exe or a reboot fixes it, but we have to do this once an hour or so. What on earth is causing this? Link to comment Share on other sites More sharing options...
Circaflex Posted June 8, 2017 Share Posted June 8, 2017 Have you tried repairing the icon cache? kill explorer attrib -h -i %userprofile%\ appdata\local\iconcache.db ren %userprofile%\ appdata\local\iconcache.db icon.db explorer Reboot. Jose_49 1 Share Link to comment Share on other sites More sharing options...
ew2x4 Posted June 8, 2017 Author Share Posted June 8, 2017 30 minutes ago, Circaflex said: Have you tried repairing the icon cache? kill explorer attrib -h -i %userprofile%\ appdata\local\iconcache.db ren %userprofile%\ appdata\local\iconcache.db icon.db explorer Reboot. This didn't help, unfortunately. It's odd in that it continually degrades like a memory leak. Except I'm not seeing a memory leak. And it's happening to dozens of computers on my network. Link to comment Share on other sites More sharing options...
goretsky Supervisor Posted June 9, 2017 Supervisor Share Posted June 9, 2017 Hello, Have you tried temporarily uninstalling your anti-malware software from one of the computers, restarting it, and then seeing if this makes any difference? Be sure to reinstall it immediately after you are finished testing. Regards, Aryeh Goretsky Link to comment Share on other sites More sharing options...
ew2x4 Posted June 12, 2017 Author Share Posted June 12, 2017 On 6/9/2017 at 3:36 AM, goretsky said: Hello, Have you tried temporarily uninstalling your anti-malware software from one of the computers, restarting it, and then seeing if this makes any difference? Be sure to reinstall it immediately after you are finished testing. Regards, Aryeh Goretsky Main IT guy is back so I was able to uninstall the anti-virus. I also uninstalled Acrobat Pro, Flash, and others. No dice. It's still going strong, unfortunately. Link to comment Share on other sites More sharing options...
ew2x4 Posted June 12, 2017 Author Share Posted June 12, 2017 Figured it out. One of our five servers had the Windows Search service crash and become disabled. That was a fun one! goretsky 1 Share Link to comment Share on other sites More sharing options...
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