Netflix fails under Win10 FCU

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+Zagadka    1,910

Tried this with Chrome, FF, and Edge. Right after the FCU installed, none of them will load Netflix. They still load YouTube and Amazon Video. Chrome just gives a black screen, FF gives the Netflix error screen of a playback error (code F7701-1003, which has to do with Widevine, with which I have no experience). Everything is updated and whitelisted.

 

Worked fine on both browsers right before the FCU.

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Daedroth    436

I'm running Windows 10 FCU and Chrome 62.0.3202.62 and Netflix is working correctly for me.

 

Have you tried disabling any add-ons or using Incognito mode?

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+Zagadka    1,910

Using Chrome  62.0.3202.62 primarily.

 

Netflix throws an error when you use Incognito etc.

 

Since it is a cross-symptom browser-wise, I'm thinking some level of Windows changed.

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+Zagadka    1,910

Update; Hulu doesn't work, either.

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jnelsoninjax    8,957

Works fine for me in FF 56.0.1 doesn't work in Chrome 61 X64, works in Edge and I have the FCU, updated Chrome and it still gives me an error code:M7121-1331-P7

Edited by jnelsoninjax

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margrave    805

Works in Firefox FCU for me.

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DKAngel    187

works in chrome for me after fall update

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+Zagadka    1,910

Netflix support suggested it was a dual monitor setup problem. Which I don't quite buy, but that is what they were looking into for the error.

 

Good news is that I got the app to work.

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corrosive23    64

Im on dual monitors and it works in all three. Same with the app. Try updating your video card drivers.

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