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International T mobile data ( US carrier ) Travel into Canada with international data plan but did not work.

Question

nukenorman    44

I have a Samsung Galaxy unlocked note 4 that is from verizon wireless but it is unlocked and I use it on the t mobile network all the time in the US. I bought a T mobile international data package so I could have data in Canada. As soon as I crossed the border into Canada last month I could get text and use my phone but data would not work. I called tech support and they could not figure it out. Their excuse was my phone was not  completable. It is an excuse because they could not figure it out as I told them Samsung galaxy note 4 one of the most common phones. 

It would not have anything to do with it because it was a verizon phone but unlocked and I use it on t mobile right?

If anyone has had this problem or know the answer please respond.

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