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Apple promises free repairs for faulty MacBook keyboards

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techbeck    6,183

The company said it has "determined that a small percentage" of MacBook and MacBook Pro keyboards may have misfiring keys that unexpectedly repeat or do not produce characters or have keys that feel "sticky."

 

The company's own technicians or authorized service providers can provide the remedy. It may include replacing one or more keys or the entire keyboard, Apple says.

 

Laptops eligible for free service include certain 12" to 15" laptops made between early 2015 and 2017. A full list of models can be found here.

 

Apple says customers who have one of the affected laptops and already paid for a repair can contact the company for a refund.

 

Reports of issues with Apple's butterfly-style keyboards, first introduced on the MacBook in 2015, have been common online.

 

More....

http://money.cnn.com/2018/06/23/technology/gadgets/apple-macbook-pro-keyboard-service/index.html

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Active.    1,585

Finally. Still doesn't make me recommend buying any of the current MBP models. What were they thinking with that keyboard? So glad I don't need a new MBP right now. 😒

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