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Dell Precision T1600 (2012) keeps losing time-of-day

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Elliot B.    1,364

When I turn on my Dell Precision T1600 (2012, UEFI A07), I get:

Quote

Invalid configuration information - please run SETUP program.

 

Time-of-day not set - please run SETUP program.

 

To continue press F1 key

To change setup option press F2 key

To run onboard diagnostics press F5 key

The service manual states:

Quote

Error message: Time-of-day clock stopped

Description: The battery might be dead

 

Error message: Time-of-day not set-please run the System Setup program

Description: The time or date stored in System Setup does not match the computer clock.

I have changed the motherboard battery but to no avail.

I can continue to Windows.

I've set the correct time in the UEFI and Windows shows the correct time and date but it still happens when I shut the system down and start it back up.

Any ideas?

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7 answers to this question

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dipsylalapo    1,429

Because I'm always good at the stupid questions, you've definitely put the battery back in the right way around? :P

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Jason S.    1,398

even w/ a fresh battery the POST still shows that "battery may be dead" error?

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Elliot B.    1,364
2 minutes ago, dipsylalapo said:

Because I'm always good at the stupid questions, you've definitely put the battery back in the right way around? ?

It's a very good point ?

 

I'll turn it around, tonight!

  • Haha 1

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dipsylalapo    1,429
2 minutes ago, Elliot B. said:

It's a very good point ?

 

I'll turn it around, tonight!

If that works, I'm in the Midlands on Saturday and you own me a beer :P

 

I had a quick look online and it seems it may be a fried chip that could also be the problem. Given the age that's a likely culprit too, but fingers crossed it's just the battery

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dipsylalapo    1,429

So so...did you check?

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Elliot B.    1,364
On 9/18/2018 at 9:39 AM, dipsylalapo said:

So so...did you check?

I can now confirm the battery was in the correct way.

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goretsky    924

Hello,

 

What's the voltage on the battery?  I've seen computers with CMOS problems when the voltage drops below +2.950 VDC.

 

Regards,

 

Aryeh Goretsky

 

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