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Windows Reducing volume in my games when others are voice chatting

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VII    14

hey guys. I've been having an issue where something is reducing my headphone output when playing games when I'm chatting with someone in discord. here's some info/ troubleshooting i've done.

  • it only happens when the other person talks
  • i have attenuation in discord off
  • in windows sound settings > communications > i have "do nothing" selected
  • i have a sound blaster ae5, pcie sound card
  • i have sound blaster connect 2 software installed selected is "headphones 7.1" from sound config options, and my amp gain is set to proper ohms for my headset (Sennheiser PC Game Zero)
  • i am running windows 10 pro, 1803 64 bit all other drivers are up to date
  • in windows sound settings > playback > speakers > properties > advanced.. i've tried turning off 'exclusive mode' settings and 'enable audio enchancements'
  • game being used for testing is call of duty: black ops 4

hoping someone has seen this and has a fix. multiplayer modes are near unplayable with the audio pinging back and forth with friends trying to make callouts

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+goretsky    920

Hello,

 

According to Discord's help site, setting attenuation to 0% disables this behavior.  Since this is still occurring, it sounds like a bug in Discord.  I would suggest checking with the developers to confirm.

 

Regards,

 

Aryeh Goretsky

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Seizure1990    252

This might sound dumb, but have you tried turning the attenuation on and then off again? I recall there being an issue where an option might glitch out and show the wrong setting in comparison to what it's actually set to, in some cases.

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