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Why would Windows 10 do this?

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jimmy_jazz    54

Recently one of my clients migrated their email over to Office 365 hosted Exchange and all went relatively smoothly.

 

Employees use the Outlook application which, as we all know is part of the Office 365 office suite. They need to use Outlook because of a critical integration with a third party accounts application.

 

At some point during the transfer I also connected their Office 365 account via web browser and didn't think anything of it.

 

A few days later I got a call saying that "my Outlook has changed"

 

For some bizarre reason their existing desktop and task bar shortcut icons started opening Outlook in the web version of Outlook rather than the installed application.

 

So my question is why would Windows 10 change the behavior of a shortcut?

 

x

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+xrobwx    804

Was it an update that set it to the "Defaults" as Windows update has done to me in the past?

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adrynalyne    12,304

I doubt 10 did it and instead the user did. 

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jimmy_jazz    54

I may have worked out why this might have happened.

 

It looks like the shortcuts that a typical Office installation creates are a bit different to regular shortcuts as they have no "Start in" entry in their properties where as a normal shortcut has  something like "c:\program files\app\app.exe"

 

Sorry for the rant guys x

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