HP Printer send to shared folder issue

By zillah2004
in Smart Home, Network & Security

 Share

Recommended Posts

Community Regular

zillah2004

Posted
Posted

Dear Experts

I have got HP LaserJet M5035 MFP Series printer that initially was able to scan documents to shared folder on 2xDesktops (PC1 and PC2) windows 8

I upgraded PC1 (but not yet PC2) only from windows 8 to windows 10 pro and I tried to copy the same setting as it was on windows 8

Created folder on windows 10 and shared it and edited permission tab and security tab as well

I can access that shared folder on PC1 from PC2 no issue.

On the web interface of the printer when I click on : "Test Folder Access" I get below error message

https://imgur.com/a/YXZbO7s

Unable to reach ’\\VISIONDESKTOP\Kylie_Scans’. Please check the location and make corrections as needed

Thx

Community Regular

Tech Geek Alex

Posted
Posted

We have had this issue with Win10 before because the system can't translate the name (in your case \\VISIONDESKTOP\Kylie_Scans’) to an IP.  I would get the IP of the pc in question and then use that instead of the name (ie \\192.168.1.20\kylie scans) and then test.  I bet it will work if you try it that way. 

Community Regular

zillah2004

Posted
  • Author
Posted

Hi Alex

Thanks for help

unfortunateLy i had tried that before posting to the this forum and it failed.

I am away from the office and problem i can’t access the PC1 now via teamviewer other i would have shared screenshot for the access test via ip address of the printer which is 192.168.1.8/24

 

Grand Master

+Warwagon MVC

Posted
  • MVC
Posted
25 minutes ago, zillah2004 said:

Hi Alex

Thanks for help

unfortunateLy i had tried that before posting to the this forum and it failed.

I am away from the office and problem i can’t access the PC1 now via teamviewer other i would have shared screenshot for the access test via ip address of the printer which is 192.168.1.8/24

 

Instead of calling them PC1 PC2  can you call them WIndows 10 and windows 8 ... i'm getting them confused.

Grand Master

+BudMan MVC

Posted
  • MVC
Posted

SMBv1 should of been disabled years ago.. if your printer doesn't support smb2 or 3, prob time for an update..

http://h10032.www1.hp.com/ctg/Manual/c05547920

SMB Protocol Support for HP Printing Devices

 

Leaving that smbv1 enabled is not good security practice..  Age of worms and ransomware..

 

  • goretsky and Brandon H
  • Like 2

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Posts

    • Civilization VI Platinum Edition is free to claim on the Epic Games Store

      By Jaybonaut · Posted

      I thought the Civ fans liked it but hate Civ 7.
    • Intel is shutting down Clear Linux OS

      By ThaCrip · Posted

      That's why as a general guideline whatever Linux distro you choose, it's best to stick with one that's been around a long time (with a bit more of a name to) since it's less likely they will just end-it out of no where. apparently Clear Linux OS has been around for a little over 10 years now, which is a while but not quite 'a long time'. p.s. that's one of the reasons I stick with Linux Mint since it's been around longer than probably a high percentage of others (i.e. Aug 2006, so nearly 19 years now) and probably ain't going away anytime soon and I figure anything based on Debian/Ubuntu (Mint 22 is based on Ubuntu 24.04 LTS and even Mint's alternative LMDE is based on Debian) is probably a wiser all-around choice then others mainly because while there is no exact standard when it comes to desktop Linux PC's, Debian/Ubuntu are probably as close as it gets. I would imagine these probably have the most users without checking(?).
    • Google launches Gemini Drops and a web page to highlight new stuff

      By ad47uk · Posted

      I doubt there are many, only those that will get use out of the extras, what ever they are. I doubt a lot of home users even realise what Gemini is, just think it is a new version of Google Assistant. I wonder if Google will get rid of assistant and force people to Gemini at some point, I got rid of the Gemini app and changed Google Assistant back to what it was, not that I really use it anyway. I have Alexa as the default, and I don't even use that on my phone much. I prefer doing a normal search using Duck Duck Go
    • Intel is shutting down Clear Linux OS

      By TheGhostPhantom · Posted

      “Intel recently announced layoffs impacting 5,000 employees, while also making a rather somber comment that it is too far behind in the AI race to catch up now.” - That’s ridiculous. Whatever we want to this current AI race, it’s absolutely not artificial intelligence, but it absolutely is not too late to spend a bunch of money to make a couple bucks only to lose it all when this AI craze ends suddenly.
    • Google launches Gemini Drops and a web page to highlight new stuff

      By ad47uk · Posted

      I only got one of them months ago, just after Google decided to stick the Gemini app on my phone, I deleted the app and had nothing since.

  • Recent Achievements

    • One Month Later
      Coolray5432 earned a badge
      One Month Later
    • Week One Done
      Coolray5432 earned a badge
      Week One Done
    • One Year In
      Jonabomuk earned a badge
      One Year In
    • One Month Later
      Jonabomuk earned a badge
      One Month Later
    • One Month Later
      viraltui earned a badge
      One Month Later

  • Popular Contributors

    1. 1
      +primortal
      500
    2. 2
      ATLien_0
      226
    3. 3
      Michael Scrip
      196
    4. 4
      Xenon
      161
    5. 5
      +FloatingFatMan
      139
    Show More

  • Tell a friend

    Love Neowin? Tell a friend!