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Suddenly the computer is shutting down.

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John Robi    0

Without giving any prior notice my computer is taking restart. My friend tells me that there are issue in RAM. Currently, my computer has 2GB RAM. Is updating RAM solved this problem?

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Mindovermaster    2,529

It could be a lot of things, including that RAM.

 

Tell us what your system is. board, CPU, GPU, PSU, etc.

 

It could be your CPU overheating with dust on heatsink.

It could be your PSU going dead.

It could be your RAM going wonky.

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John Robi    0

My computer doesn't have any overheating issues. The processor is Pentium Dual-core, Ram 2 GB, DDR3. Considering to add another 4 GB RAM with this.

https://www.adata.com/us/specification/152

Is it work? I am using a computer for very basic works.

Edited by goretsky
link edited to manufacturer's web page

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Mindovermaster    2,529

How do you know it's not oiverheating? You open the computer case recently?

 

Did you run a Memtest? This will for sure tell us if the RAM is bad.

 

Aside from that, do you know about dual channmel? It's bad to miss and match different RAM.

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Circaflex    3,568

Does the computer bluescreen and then restart right away?

 

Make sure this option is enabled, that way you can see the BSOD code more easily: Right click my computer and select properties, then select the advanced tab, near the bottom of this new page select settings under startup and recovery, uncheck the automatic restart option. This will keep the BSOD (if that is what is happening) on the screen long enough for you to take note of the error code.

 

I would test the hardware:

Run memtest - https://www.memtest86.com/ (I always start with memory first, as potentially bad memory can cause incorrect diagnostic results since most diagnostic programs run in memory)

Most OEMs have built in diagnostics that you can access via the BIOS menu, if yours does not you can run a hard-drive test and I always recommend using the harddrive manufacturers diagnostics. If you report back which brand I can link you to their tool.

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goretsky    1,065

Hello,

 

I have updated the URL in your post to https://www.adata.com/us/specification/152, which is the actual specification page for the ADATA DDR3-1600 DIMM memory module.  

 

Having the actual specifications for the RAM to look at may be more helpful to forum members who are trying to assist you, @John Robi.


Regards,

Aryeh Goretsky

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