Problem with my Canon EOS Rebel T6 connecting to the PC

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I thought at first the cable was the issue, so I ordered a replacement and it still does nothing when I plug the cable into the camera and turn it on. I have checked that I running the most up to date version of the EOS utility, and I am, and it still is not recognizing that the camera is plugged in. Is this a Windows issue or something else? 

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  • 11 months later...
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