Hi I am trying to run Adobe Premier on an Intel HD Graphics 5000 based system. But it keeps crapping out and saying 'unsupported driver'. It then offers me a link to a supported baseline driver for my system, but when I try to install this, it says 'your system does not meet the minimum specifications for this driver. Not sure what it means? I have an i7, 16GB of Ram and 256GB SSD with 1TB external. I was hopeful this should be enough? The Driver it tries to point me to is for Intel NUC systems. My computer was built by a generic Chinese manufacturer. It's small, but not officially an NUC.
I have attached my system config:
Item Value
OS Name Microsoft Windows 10 Pro
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name PC-2
System Manufacturer To be filled by O.E.M.
System Model To be filled by O.E.M.
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel(R) Core(TM) i7-4650U CPU @ 1.70GHz, 2301 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 5.6.5, 29/08/2015
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer INTEL Corporation
BaseBoard Product CRESCENTBAY
BaseBoard Version To be filled by O.E.M.
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.18362.387"
Username
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 7.16 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 6.03 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
Question
jebus197
Hi I am trying to run Adobe Premier on an Intel HD Graphics 5000 based system. But it keeps crapping out and saying 'unsupported driver'. It then offers me a link to a supported baseline driver for my system, but when I try to install this, it says 'your system does not meet the minimum specifications for this driver. Not sure what it means? I have an i7, 16GB of Ram and 256GB SSD with 1TB external. I was hopeful this should be enough? The Driver it tries to point me to is for Intel NUC systems. My computer was built by a generic Chinese manufacturer. It's small, but not officially an NUC.
I have attached my system config:
Item Value
OS Name Microsoft Windows 10 Pro
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name PC-2
System Manufacturer To be filled by O.E.M.
System Model To be filled by O.E.M.
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel(R) Core(TM) i7-4650U CPU @ 1.70GHz, 2301 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 5.6.5, 29/08/2015
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer INTEL Corporation
BaseBoard Product CRESCENTBAY
BaseBoard Version To be filled by O.E.M.
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.18362.387"
Username
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 7.16 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 6.03 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
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