• Sign in to Neowin Faster!

    Create an account on Neowin to contribute and support the site.

Sign in to follow this  

Motherboard won’t read graphics card

Recommended Posts

Evan7112    2

I had build my first computer and it worked fine for about a day then upon restarting it wouldn’t boot randomly. My motherboard says it isn’t reading VGA in the error less. I thought the problem was my graphics card so I got a replacement just to fine the same issue. My graphics card turns on with leds and fans for about 10 seconds then turns off (rest of the computer is on)

My specs are

Amd Ryzen 5 3600

MSU Gtx 1660 ti

Corsair vengeance 2 x 8 3000mhz dd4 ram

gigabyte b450 auros elite

650 watt power supply from evga

nzxt 510 case

 

Share this post


Link to post
Share on other sites
Riggers    203
Posted (edited)

Have you put the 8 pin PCI-E gpu power lead into the graphics card? Should still work tough! Also try re-seating the RAM [make sure you have them in the right slots] or just 1 stick for testing.

Any beeps when you try to turn on?

 

Also, you are attaching the cable to the back of the graphics card not the motherboard.

 

 

Edited by Riggers
  • Like 1

Share this post


Link to post
Share on other sites
Evan7112    2

I have the power cable in the gpu I re slotted both my ram sticks no display. What do you mean by beep? I don’t think I hear one

Share this post


Link to post
Share on other sites
Steven P.    15,818

@Evan7112 start with reseating ONE ram stick (remove the other one) and then booting up. If that works, remove that stick and test the other one too on its own.

 

If one stick is bad, it can cause the whole system to not start.

Share this post


Link to post
Share on other sites
Evan7112    2
Posted (edited)

@Steven P.I tried both ram sticks on there own nether booted the pc

Edited by Evan7112
  • Sad 1

Share this post


Link to post
Share on other sites
Mindovermaster    3,160

What BIOS version do you have on it? Some CPUs, especially the 3*** are not fully supported unless you do a BIOS update. Some motherboards say it supports newer CPUs, but it totally depends on the BIOS version that was installed

 

Also, try resetting everything. CPU included. Could be anything.

 

 

Share this post


Link to post
Share on other sites
ninja502    31
Posted (edited)

do you have the right 8 pin   in the video card and the motherboard use's 8 pin too  could be power supply issue

 

the cpu is supported in bios F40 or higher

 

f42f bios fix's issue  below and could be part of it

 

Update AGESA 1.0.0.3 ABBA

Improve Destiny 2 gaming compatibility

Correction of PCIe Gen4 being disabled when using a 3rd Gen Ryzen (Matisse) CPU due to this AGESA

  • Thanks 1

Share this post


Link to post
Share on other sites
Mindovermaster    3,160
1 hour ago, ninja502 said:

do you have the right 8 pin   in the video card and the motherboard use's 8 pin too  could be power supply issue

 

the cpu is supported in bios F40 or higher

 

f42f bios fix's issue  below and could be part of it

 

Update AGESA 1.0.0.3 ABBA

Improve Destiny 2 gaming compatibility

Correction of PCIe Gen4 being disabled when using a 3rd Gen Ryzen (Matisse) CPU due to this AGESA

^ Yeah, that, too...

 

Sadly your CPU doesn't have an APU, so you can't use onboard video. You have a different GFX Card you can try?

Share this post


Link to post
Share on other sites
Evan7112    2
1 hour ago, Mindovermaster said:

^ Yeah, that, too...

 

Sadly your CPU doesn't have an APU, so you can't use onboard video. You have a different GFX Card you can try?

I have every cable in correctly, my computer was on for about a day before having this issue. Would I have been able to turn on for a bit even without the bios update ?

Share this post


Link to post
Share on other sites
Mockingbird    2,968

reset the CMOS

Share this post


Link to post
Share on other sites
Mindovermaster    3,160
21 minutes ago, Evan7112 said:

I have every cable in correctly, my computer was on for about a day before having this issue. Would I have been able to turn on for a bit even without the bios update ?

I said reseat everything, weasn't asking if it was connected. The oddest things happen when you do this...

 

Your system can be on even though you don't have RAM. It will just continually beep at you...

Share this post


Link to post
Share on other sites
Evan7112    2
4 minutes ago, Mindovermaster said:

I said reseat everything, weasn't asking if it was connected. The oddest things happen when you do this...

 

Your system can be on even though you don't have RAM. It will just continually beep at you...

I’ve reseated everything still no boot, My computer wouldn’t boot without ram I don’t think I have the beeps instead my motherboard has led and signify if something is wrong and it’s on the graphics card

Share this post


Link to post
Share on other sites
Evan7112    2
20 minutes ago, Mockingbird said:

reset the CMOS

I reset the cmos still no boot

Share this post


Link to post
Share on other sites
Mindovermaster    3,160

I don't think you have a speaker on your board..

 

31xSqpE5p4L._SY300_QL70_.jpg&f=1&nofb=1

Share this post


Link to post
Share on other sites
+warwagon    13,714

This is why it never hurts to have a ****ty passively cooled old graphics card in your collection.

Share this post


Link to post
Share on other sites
Mindovermaster    3,160
16 minutes ago, warwagon said:

This is why it never hurts to have a ****ty passively cooled old graphics card in your collection.

Haha, truth... I keep an old PcI-e one with me, incase someone's graphic card dies.

Share this post


Link to post
Share on other sites
Jim K    14,921

Well ... this would be the second card he has tried.  Resetting CMOS didn't help.  Light stays lit by "VGA" on the board indicating an issue.  

 

So...unless he is incredibly unlucky and got two bad cards:

 

Maybe the PCIe slot on the board is bad?  Try the other PCIe slot.  Sure, it is only x4 speed ... but that will help rule out video card vs. motherboard.  If you get video move it back to the PCIe x16 ... if you don't get video RMA the motherboard.

If no video on either PCIe slots ... guess it might be time to RMA that video card ... third time is a charm.

The obligatory ... could be a PSU issue.  ;) 

  • Thanks 1

Share this post


Link to post
Share on other sites
+warwagon    13,714
1 minute ago, Jim K said:

Well ... this would be the second card he has tried. 

Oh ya, I forgot about that.

Share this post


Link to post
Share on other sites
Mindovermaster    3,160
2 minutes ago, Jim K said:

The obligatory ... could be a PSU issue.  ;) 

Could be anything, really... :ermm:

Share this post


Link to post
Share on other sites
Jim K    14,921
3 minutes ago, Mindovermaster said:

Could be anything, really... :ermm:

Could be. But the motherboard clears the CPU and Memory and halts on VGA (indicated by OP noticing the diagnostic LED staying lit by VGA)

 

So...either motherboard, video card or (doubtful but possible) PSU issue.

Share this post


Link to post
Share on other sites
Mindovermaster    3,160
2 minutes ago, Jim K said:

Could be. But the motherboard clears the CPU and Memory and halts on VGA (indicated by OP noticing the diagnostic LED staying lit by VGA)

 

So...either motherboard, video card or (doubtful but possible) PSU issue.

True, true. If he had another GFX card, this would clear that up. (maybe?)

Share this post


Link to post
Share on other sites
Evan7112    2
13 hours ago, Jim K said:

Could be. But the motherboard clears the CPU and Memory and halts on VGA (indicated by OP noticing the diagnostic LED staying lit by VGA)

 

So...either motherboard, video card or (doubtful but possible) PSU issue.

I tried the second slot of the motherboard still no boot, should I just refund this motherboard and order a new one? But the problem there is what if it turns out to be the psu but that’s doubtful because everything else is being powered normally

14 hours ago, Mindovermaster said:

I don't think you have a speaker on your board..

 

31xSqpE5p4L._SY300_QL70_.jpg&f=1&nofb=1

Yes my motherboard has no speaker it uses the leds to indicate a problem instead

Share this post


Link to post
Share on other sites
Jim K    14,921
46 minutes ago, Evan7112 said:

I tried the second slot of the motherboard still no boot, should I just refund this motherboard and order a new one? But the problem there is what if it turns out to be the psu but that’s doubtful because everything else is being powered normally

Yes my motherboard has no speaker it uses the leds to indicate a problem instead

Dunno.  Do you know if you got a refurb video card as a replacement?  I would still point to the video card as the culprit.  If that doesn't work then the motherboard.

 

I guess....  :) 

Share this post


Link to post
Share on other sites
Evan7112    2
17 minutes ago, Jim K said:

Dunno.  Do you know if you got a refurb video card as a replacement?  I would still point to the video card as the culprit.  If that doesn't work then the motherboard.

 

I guess....  :) 

No I ordered a brand new card and the most premium model of card I doubt that’s the problem since my first graphics card was working originally and stopped working 24 hours later randomly upon restart which makes me believe it’s power supply or motherboard this new card has the leds working but the fans stop after a few seconds upon boot up (still no display)

Share this post


Link to post
Share on other sites
Mindovermaster    3,160
10 minutes ago, Evan7112 said:

No I ordered a brand new card and the most premium model of card I doubt that’s the problem since my first graphics card was working originally and stopped working 24 hours later randomly upon restart which makes me believe it’s power supply or motherboard this new card has the leds working but the fans stop after a few seconds upon boot up (still no display)

COULD be your board got shocked. Happens.

 

IMO, I would take that board out of the case and set it on a piece of cardboard, and try to do everything again.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.