freedonX Share Posted February 12 (edited) I bought a Motorola G7 play for someone at a reliable store here in Mexico. Been buying my hardware needs in that store for the past 6-8 years never had a problem. But funny the brand new G7's box had some tape/scotch on the edge ,but what really caught my eye was on the phone itself it was the "T" logo from T-mobile. T-mobile doesn't exist in Mexico! Also has the following letters "REVVL" (attached pic). I want to go back to the store and check what the hell. I don't mind if the logo , if it's a aesthetic thing. What I'm really concerned if this was a previouslly owned devicem but I want evidence Link to post Share on other sites
Mindovermaster Share Posted February 12 Yeah, go to your store and see what they say. Link to post Share on other sites
Barney T. Administrators Share Posted February 12 Moved to Android Support for better coverage! 1 Share Link to post Share on other sites
+E.Worm Jimmy Subscriber¹ Share Posted February 12 26 minutes ago, freedonX said: I bought a Motorola G7 play for someone at a reliable store here in Mexico. Been buying my hardware needs in that store for the past 6-8 years never had a problem. But funny the brand new G7's box had some tape/scotch on the edge ,but what really caught my eye was on the phone itself it was the "T" logo from T-mobile. T-mobile doesn't exist in Mexico! Also has the following letters "REVVL" (attached pic). I want to go back to the store and check what the hell. I don't mind if the logo , if it's a aesthetic thing. What I'm really concerned if this was a previouslly owned devicem but I want evidence This is NOT g7 play. It is revvl. It is a similar but NOT the same phone. I would return immediately since you were misled. 4 Share Link to post Share on other sites
+spikey_richie Subscriber¹ Share Posted February 12 https://www.gsmarena.com/compare.php3?idPhone1=9357&idPhone2=8809#usa,*,* Hard to tell if it's a first gen Revvl, but I would assume so. If it is, you've been sold a sub-par product. 3 Share Link to post Share on other sites
RangerLG Share Posted February 12 The Revvl isn't even a Motorola product. It was made by TCL for T-Mobile. 1 Share Link to post Share on other sites
adrynalyne Share Posted February 12 1 hour ago, RangerLG said: The Revvl isn't even a Motorola product. It was made by TCL for T-Mobile. Who knows if it’s even that since it has a Motorola logo on it too. 1 Share Link to post Share on other sites
Brandon H Supervisor Share Posted February 12 25 minutes ago, adrynalyne said: Who knows if it’s even that since it has a Motorola logo on it too. yeah everything about that phone seems fishy. It may even be a counterfeit. take it back for sure. 1 Share Link to post Share on other sites
Superuser Share Posted February 12 (edited) 4 hours ago, RangerLG said: The Revvl isn't even a Motorola product. It was made by TCL for T-Mobile. 3 hours ago, adrynalyne said: Who knows if it’s even that since it has a Motorola logo on it too. The T-Mobile Revvl was a rebranded Moto G7 at one point. https://www.androidpolice.com/2019/07/10/t-mobile-revvlry-plus/ Edited February 12 by Superuser Link to post Share on other sites
Brandon H Supervisor Share Posted February 12 16 minutes ago, Superuser said: The T-Mobile Revvl was rebranded Moto G7 at one point. https://www.androidpolice.com/2019/07/10/t-mobile-revvlry-plus/ weird. it's always confusing when they do cross branding like that Link to post Share on other sites
adrynalyne Share Posted February 12 3 hours ago, Superuser said: The T-Mobile Revvl was a rebranded Moto G7 at one point. https://www.androidpolice.com/2019/07/10/t-mobile-revvlry-plus/ Good to know, but a quick glance, I didn't find any Moto logos on them. Maybe its a newer revision. Still not sure I would trust it without going back to the store and demanding them take a look at another clearly untampered box. 1 Share Link to post Share on other sites
Superuser Share Posted February 13 2 hours ago, adrynalyne said: Good to know, but a quick glance, I didn't find any Moto logos on them. Maybe its a newer revision. Still not sure I would trust it without going back to the store and demanding them take a look at another clearly untampered box. It should be returned just based on the fact he was told it was an actual Moto G7. I was also puzzled by the Moto logo. Pre-production unit? LOL Link to post Share on other sites
freedonX Author Share Posted February 13 Actually managed to return it without a hassle. He wasn't able to answer me why the rebrand, but oh well returned it is what it counts Link to post Share on other sites
Mindovermaster Share Posted February 13 3 hours ago, freedonX said: Actually managed to return it without a hassle. He wasn't able to answer me why the rebrand, but oh well returned it is what it counts Did you get a new "real" one? Link to post Share on other sites
freedonX Author Share Posted February 13 9 hours ago, Mindovermaster said: Did you get a new "real" one? Got store credit, going to buy a G7 Power. Let's see if it isn't another T-Mobile... I've ordered several hundreds, maybe already thousdans of equipment for personal and my business, so I'm giving them the reason of doubt there was a mistake on the import. Link to post Share on other sites
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