It looks more that the GNOME developers were passive aggressive aggressive, and entitled, than the guy who found the bugs and issues. They behave like they're totally entitled! You can't use a faulty library in your product that makes your entire product to be "faulty", and at the same time pretend that you have nothing to do with it and that the library developers need to fix the issue. Imagine if Samsung were to use faulty batteries from some supplier and then say it's not their problem if their phones explode...

Gnome devs should have added "This is fine" meme when they closed his ticket.

That is such a dumb way to lose a customer. Seems like a creative sales manager could come up with a creative way to make those terms mutually beneficial. I'd guess you probably would have been willing to pay a little more if you could do so after the 1st. That sounds like a win-win to me. Imagine telling your boss you lost a major account because you wanted to stick to your guns on renewal dates. Dude probably wasn't being flexible in hopes to pad his Q2 bonus a little, had to make that BMW payment. PS: I know you didn't say it was a big company, but I'm assume it is because you mentioned the July 1st fiscal year, which typically means companies that work in government sectors.

I was kinda on his side until "Warn people about the problem, either in the UI or on the download page.", bit of an overreaction? Yes, it is an upstream bug. But Evolution dev team could fix it and file it upstream, no? It does affect them, and they are in the spotlight (at least in a tiny subset of Evolution users within a tiny subset of Linux users who care)/

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