Apple Support is FAST!


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Nice. I love Apple's support. There's nothing like 3 way overnight shipping. They overnight ship the box to you, the product to them, and then the product back to you afters its been fixed. They usually fix it in the same day too. :D

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Is uptime really so important? I like to save some electricity :)

The iBook in sleep mode uses a few cents of electricity. Not really a big deal.

In our new house, electricity will be free, so not using it is wasting just as much as using it for a useless purpose.

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Wow.

That's excellent. It's good to hear good customer experiences for once. (And I don't just mean with Apple. Usually these boards are full of dissatisfied customers from every company).

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Wow.

That's excellent. It's good to hear good customer experiences for once. (And I don't just mean with Apple. Usually these boards are full of dissatisfied customers from every company).

Well, I think people are more motivated to bitch publically when there's a problem rather than when it goes right.

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wow.

thats what i would call really good support. good to here a good story about customer support, because all i here lately is ppl bitching about how bad support is. :)

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there fast cause no one buys ****ty macs

As funny as it sounds, you actually are right here, since there are no ****ty Macs, therefore no one can buy a ****ty Mac.

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As funny as it sounds, you actually are right here, since there are no ****ty Macs, therefore no one can buy a ****ty Mac.

i did - good old macintosh version 1 few years back, no hd. boot it up once and realise it needs a system disk, second bootup the screen dies :p i binned it, i don't care if its a frickin antique - you don't break on me :D

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nice 16 hours is quick!

my old it supplier for my dads company were fast to, they used to come out and replace stuff in about 5-6 hours.. they had offices everywhere and as soon as u put in a complaint someone would be out straight away.

looks like its just one more reason to buy an apple now :)

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