sworph Posted July 17, 2002 Share Posted July 17, 2002 Hi Guys A friend of mine gave me a Dell XPS T500 (P3 500) to have a look at, the problem is that when you turn it on it boots to the Dell Blue boot screen and then "Nothing" it just vanishes and thats it...... Has Anybody Any Idea ??? I need to fix this damn thing I have checked everything and its firmly seated the HD is fine, so I am confused... why ??? need help Link to comment Share on other sites More sharing options...
Sparticus Posted July 17, 2002 Share Posted July 17, 2002 sounds like it could possibly be power problems Link to comment Share on other sites More sharing options...
DigitalDJ Posted July 17, 2002 Share Posted July 17, 2002 can u get into the BIOS?..maybe HDD isnt configured Link to comment Share on other sites More sharing options...
sworph Posted July 17, 2002 Author Share Posted July 17, 2002 No I can't get into the BIOS if I am lucky enough for it to boot that far I press delete and nothing happens. Power problems I can't see that I mean the LED's are still alight on the board ?? HELP Link to comment Share on other sites More sharing options...
BxBoy Posted July 17, 2002 Share Posted July 17, 2002 Check the IDE connectors, they could be plugged incorrectly.. Link to comment Share on other sites More sharing options...
tomwarren Veteran Posted July 17, 2002 Veteran Share Posted July 17, 2002 Sounds like power problems indeed, although check all cables etc Link to comment Share on other sites More sharing options...
DigitalDJ Posted July 17, 2002 Share Posted July 17, 2002 DELL comps dont use Delete to get into BIOS its sumthin like F3 or F2.. i got 1 :p Link to comment Share on other sites More sharing options...
Tunker Posted July 17, 2002 Share Posted July 17, 2002 Well some Dell's use the "Del" key to enter BIOS, but most use the F2 Key. Dimension T series uses the "Delete" key! If you get into BIOS SETUP you should "restore setup defaults" by : press the key. Press the to confirm that you would like to load the defaults. Press the key and then press the key to save your changes and exit. The system will reboot. If you don't get into BIOS setup you could try to clear NVRAM by going into "Maintinace Mode" Check for details here: http://support.dell.com/us/en/kb/document....FA1023538#reset The Dell Dimesion T series also comes with a "POST Diag. LED" on the back panel. These Diagnostic LED will usualy tell you what/where/when something is wrong in the hardware. Ref: http://docs.us.dell.com/docs/systems/dkub/codemess.htm If you don't trust that, or dont bother to check it, then old fasioned Troubleshooting is the way to go. First: Check alla cables, cards are seated, and perhaps most important: the CPU.. dont just check it; reseat it. The same goes with memory. if this doent help it's time to use the elimination method... remove and start untill you might remove a faulty card/cable/mem-moudule, drive etc. Hope this helped! Tunker :cross: :cross: Link to comment Share on other sites More sharing options...
havyn Posted July 17, 2002 Share Posted July 17, 2002 does it power down after it 'just stops'? does the screen go into power saving mode? can you reboot with CRTL-ALT-DLT or do you have to do a hard reset? bad power supply is a possibility, make sure the little red switch back there is selected to one side or the other and not in betwee, and try it on both settings. my XPS T500 used the lower setting fine. could also be a CPU problem as others have suggested, try reseating it (should be very simple with this Slot-type) Link to comment Share on other sites More sharing options...
sworph Posted July 17, 2002 Author Share Posted July 17, 2002 Thanks guys for your help & suggestions So far I have tried all of the above and I am currently looking at the diagnostic LED's which are currently showing 3 Green and 1 Yellow (GGGY) havyn when the DELL boot screen vanishes there is nothing and crtl-alt-dlt doesn't work I have to do a hard reset infact the keyboard does nothing no lights at all. On a couple occasions it has actually gone past the boot screen and done the mem test, I press DEL but nothing happens it just freezes and again I have to do a hard reset ! I have reseated everything The four LED's concern me though because according to the docs I got of Dells site it tells me that the reason is "OTHER" and to contact DELL. NO WAY got to fix this myself. Do you guys think the MB is stuffed? Link to comment Share on other sites More sharing options...
Chris123NT Posted July 17, 2002 Share Posted July 17, 2002 I would say power problems. Make sure everything is plugged in and if that don't work then i guess the bios is stuffed :s Link to comment Share on other sites More sharing options...
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