Shadrack Posted February 8, 2007 Share Posted February 8, 2007 Looks like I'll be spending some quality time with XBox support people tomorrow. I had just started a DVD past the menu and the video got scrambled, horrible noise came out of speakers, and the horrid 3-red lights started flashing. Pretty much tried what I could (unplugged everything and just plugged in what was essential). Sometimes it gets to the XBox logo, but the video gets scrambled and it stops w/ 3 red lights. Hadn't even been on all day :no: . I really thought it would make it past the 1 year mark, so I guess I can still get repaired since MS updated its policy :). Kinda makes up for them making shotty hardware that doesn't last even a year... but kinda not really :crazy:. Better luck with the next one I hope. Link to comment Share on other sites More sharing options...
Fabian- Posted February 8, 2007 Share Posted February 8, 2007 well that sucks...on the bright side, you could get one of the new ones with the BenQ drive :p Link to comment Share on other sites More sharing options...
magik Posted February 8, 2007 Share Posted February 8, 2007 It had a good run, but it's moved on to a better place... :cry: Link to comment Share on other sites More sharing options...
neoadorable Posted February 8, 2007 Share Posted February 8, 2007 a good run? it was like three months! sorry shadrack, you're a nice guy and don't deserve this. but you'll get her replaced/fixed and all will be well. Link to comment Share on other sites More sharing options...
Rodrigo Posted February 8, 2007 Share Posted February 8, 2007 Good luck with the new one. :) :yes: Link to comment Share on other sites More sharing options...
Inertia Posted February 8, 2007 Share Posted February 8, 2007 for every one xbox 360 that fails like this there are hundreds if not thousands that dont, im sorry to hear your 360 faiuled, but at least you can get it repaired / replaced by MS for free. I just sold my 13+ month old xbox 360 to my little brother, it is still in beautifuly stable working order, i couldnt have had a better xbox 360 experience as far as reliability goes. Link to comment Share on other sites More sharing options...
ynnoj Posted February 8, 2007 Share Posted February 8, 2007 a good run? it was like three months! March 2006 to February 2007 is 3 months? :whistle: Link to comment Share on other sites More sharing options...
huddy Posted February 8, 2007 Share Posted February 8, 2007 I had one of the early ones (second batch I think from November 2005) and that failed with-in three months. But I can say the support is excellent. Just took one phone call to MS, they sent me a UPS delivery sticker; I phoned my local depo and arranged a pickup and had a replacement in about a week. One thing to point out though; MS will return the 360 in a plain cardboard box, so if you want to keep your original 360 box, don't send it. I used to use mine to take it round a mates house. My replacement is still working well - no problems at all, and I use it a lot.... Link to comment Share on other sites More sharing options...
neoadorable Posted February 9, 2007 Share Posted February 9, 2007 i need glasses, for sure. or a new brain. Link to comment Share on other sites More sharing options...
Huleboeren Posted February 9, 2007 Share Posted February 9, 2007 March 2006 to February 2007 is 3 months? :whistle: Maybe not - but its not exactly a 'good run' either? :p Link to comment Share on other sites More sharing options...
Shadrack Posted February 9, 2007 Author Share Posted February 9, 2007 So I was about to call Tech Support this afternoon (didn't have time for it yesterday). Decided to check it out once more before I called them. Plugged everything in and the unit is working fine now. I'm not sure if should be happy or sad about this. If the unit is going to be spuratically defective then getting it replaced is going to a pain because as soon as it arrives the service labs they are going to think that I am full of ****. I'll just have to play the crap out of it over this weekend and see what happens. I kind of suspect that the 3rd "earth ground" prong isn't properly wired in my house. I have some video issues with my computer since I've moved into this place as well. I need to test it. *shrug*...*sigh* I bet right after March the thing will crash and never come on again. Link to comment Share on other sites More sharing options...
Shadrack Posted February 10, 2007 Author Share Posted February 10, 2007 Ok..nevermind. It just crashed and burned again after being on for less then a minute. Called support and should get the unit back in 8-10 days (we'll see). Link to comment Share on other sites More sharing options...
neoadorable Posted February 10, 2007 Share Posted February 10, 2007 ouch. hope the new machine comes in quick. Link to comment Share on other sites More sharing options...
Windam Posted February 14, 2007 Share Posted February 14, 2007 I decided to hold off till the summer of 08 Link to comment Share on other sites More sharing options...
ynnoj Posted February 14, 2007 Share Posted February 14, 2007 I decided to hold off till the summer of 08 :huh: Why are people so reluctant to buy a 360? Sure, a lot of the earlier consoles have been known to brick, but 15 months down the initial problems have been fixed. And for those waiting it out for the 'Zephyr', sigh at you.. Link to comment Share on other sites More sharing options...
Cuttz Posted February 14, 2007 Share Posted February 14, 2007 I feel sorry for you americans. Link to comment Share on other sites More sharing options...
Shadrack Posted February 15, 2007 Author Share Posted February 15, 2007 It has almost been a week, and still no shipping box.... Link to comment Share on other sites More sharing options...
neoadorable Posted February 15, 2007 Share Posted February 15, 2007 man, a week with no 360 gaming. i can only go like three days, gotta get a least a couple hours to keep me going. do you have any other consoles/a gaming PC? Link to comment Share on other sites More sharing options...
Shadrack Posted February 15, 2007 Author Share Posted February 15, 2007 man, a week with no 360 gaming. i can only go like three days, gotta get a least a couple hours to keep me going. do you have any other consoles/a gaming PC? I've been playing UT2004 and going through Half Life 2 again ;) on my PC. Was playing WoW: Burning Crusade for a little too, but I've played WoW to death so I'm already bored as hell of it (haven't made it past 62 with my paladin). I'm not hurting for it... but I would still expect things to go quicker. I'll give them a call on Friday if I still don't have a box. I wish I just had a lot of money. Link to comment Share on other sites More sharing options...
neoadorable Posted February 15, 2007 Share Posted February 15, 2007 yeah dude i'd be tempted to go buy a new console LOL but then that's kinda freaky. Link to comment Share on other sites More sharing options...
Shadrack Posted February 15, 2007 Author Share Posted February 15, 2007 Box arrived today and is on its way to xbox repair center somewhere in Texas. The box was shipped with 3 day shipping, and has 3 day shipping on the label to return to the facility. Then they will probably use 3 day shipping back to me with my fixed/replaced 360. Hmmm... 9 days just in transit is kinda sad. It would have made more sense for them to set something up with UPS so all I had to do was get a number from them, bring it to a near by UPS store w/ that number and have them take care of everything. That would have knocked out 3 days of transit right there. The support rep said that these things typically only take 7-8 days. I'm not sure if that is total, or if that does not include transit. I wonder if I press them if they will give me a free game :p. Link to comment Share on other sites More sharing options...
neoadorable Posted February 16, 2007 Share Posted February 16, 2007 good luck on that free game... and if you're not craving her mad then it's ok, a week is just a week. Link to comment Share on other sites More sharing options...
TokyoKiller Posted February 16, 2007 Share Posted February 16, 2007 Even though I have turned on my 360 several times in the last while, I have not played on it for over a month possibly I am no sure how much exactly, but yeah. School and sleep puts me away from my 360, oh did I forget to mention the fact that I do not have an HDTV does not help either? :| Link to comment Share on other sites More sharing options...
Shadrack Posted February 16, 2007 Author Share Posted February 16, 2007 Sure, a lot of the earlier consoles have been known to brick, but 15 months down the initial problems have been fixed. I certainly hope so. But a brick problem that comes up in the first 30 days doesn't bother me. Even a brick problem that comes up in the first 90 days isn't that bad. Then you know for sure it is just a dud that came off the assembly line. You see...its the brick that happens a month shy of a full year that really bothers me. That makes me think there are engineering flaws that are not assembly line related. To say that the initial problems have been fixed, I submit to you: how do you know they have been? Because no one has been returning them...yet? Lets see if people are still moaning about the "ring of death" near the end of this year before we jump to the conclusion that the problem is isolated to earlier consoles. I hope you are correct. I understand that there are some duds that come off the assembly line... and from what I've heard about MS's repair policy out of warranty it really isn't that bad. Typically $80-$150 is what I've heard which is less then 50% of the cost of the premium system. Still...I'll be mighty ****ed off if this xbox 360 doesn't last AT LEAST 2 years. Word to the wise: purchase the extended warranty with your xbox 360. Link to comment Share on other sites More sharing options...
+dnast Subscriber² Posted February 16, 2007 Subscriber² Share Posted February 16, 2007 ^ I can assure you there are still problems. I traded in my 360 for a new one a few weeks ago and that new one gave me the RROD the other night (which happened to be the day I finally went out and bought an HDTV - yeah I was ****ed). I think it was manufactured in August or September if I remember correctly. The funny thing is that the most common problem people seem to run into is the RROD, but I've been through a few 360s already and that was the first time that has happened to me. I think I've had the worst luck with these consoles... Link to comment Share on other sites More sharing options...
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