CoolCatBad Posted November 22, 2007 Share Posted November 22, 2007 http://www.microsoft.com/downloads/details...;DisplayLang=en This support tool is intended for customers whose OneCare firewall reports that it cannot install a required upgrade or cannot turn on the firewall. This tool is NOT intended to diagnose or treat more specific functionality issues such as opening or closing ports, allowing applications, or otherwise. When do you need to use this tool? This tool should be used in the following two cases * Case 1: o You see red action items An error has prevented Windows Live OneCare from installing a required upgrade o AND Firewall is turned Off o AND upon clicking the ?Turn on Firewall? button the following error dialogue appears: Windows Live OneCare cannot change your Firewall settings at this time. Please try again later. * Case 2: o You see the red action item: Firewall is turned Off o AND upon clicking the ?Turn on Firewall? button the following error dialogue appears: Windows Live OneCare cannot change your Firewall settings at this time. Please try again later. Link to comment Share on other sites More sharing options...
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