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Event Viewer: HID Input Service error.

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WDGC    0

Four days ago I began using a Logitech cordless keyboard and cordless laser mouse, packaged as 'Cordless Desktop LX310 Laser'.

Since then each time I boot the system (XP Pro SP2) I find this error message in Event Viewer:

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7023

Date: 22/12/2007

Time: 1:25:00 PM

User: N/A

Computer: WDGC

Description:

The HID Input Service service terminated with the following error:

The system cannot find the file specified.

What is the cause and meaning of this error and how can I rectify it?

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Luis.A    0

update your drivers and see if that corrects it.

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Yusuf M.    1,362

Hello WDGC,

You will need your Windows XP CD handy to rectify this problem. Navigate to "D:\I386\Driver.cab" on the CD and extract the following files to your "%systemroot%\system32" folder.

  • hidserv.dll
  • mouclass.sys
  • mouhid.sys

Best of luck. (Y)

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WDGC    0

Anaron,

hidserv.dll is already present:

C:\WINDOWS\SYSTEM32\hidserv.dll

mouhid.sys is in Driver.cab on the CD, mouclass.sys and hidserv.dll aren't.

What do you make of this?

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Yusuf M.    1,362

Hello again WDGC,

All 3 files should be in the Driver.cab file. I just checked two XP CDs to verify it. Can you give me your e-mail address in a PM? I can send you what you need in a RAR file.

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WDGC    0

Anaron,

PM sent. Thank you.

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Yusuf M.    1,362

The e-mail has been sent. Let me know if it works.

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WDGC    0

The files were already present, but I did as you suggested and replaced them with the ones you sent. Unfortunately, this is not the remedy - I still get the error message.

Your help is appreciated.

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Yusuf M.    1,362

I'm glad you found a solution. I have bookmarked the link for future reference. :)

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