Grand Theft Auto IV not signing in when game starts


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The messages that are meant to appear at the bottom of the screen do not show up and pressing the Home key displays the loading circle indefinately and causes the game to freeze.

Signing into the Games for Windows - LIVE client works fine, as does the sign in on the Social Club client.

Any suggestions?

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The saved games aren't stored remotely though, so re-restarting the entire single-player campaign would be necessary after, right?

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GTA IV Save File Locations

  • Windows Vista: "C:\Users\<user>\AppData\Local\Rockstar Games\GTA IV\savegames"
  • Windows XP: "C:\Documents and Settings\<user>\Local Settings\Application Data\Rockstar Games\GTA IV\savegames"

Games for Windows ? LIVE File Locations

  • Windows Vista: "C:\Users\<user>\AppData\Local\Microsoft XLiveb>\Content"
  • Windows XP: "C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft XLiveb>\Content"

First thing's first, backup the folders in bold. Then, uninstall and reinstall GTA IV and Games for Windows ? LIVE. Once that's done, copy and paste the backed up folders to their respective directories.

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