Can't change country in contact info


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I just got my 360 and I already had a xbox live account. but when I tried to go and fill in my contact info on xbox.com the country is set to united states and can't be changed.

i've already look on my windows live profile but that is set to UK.

what do I need to do to fix this?

thanks

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maybe something to do with the NXE? try again, if not look on the forums or call MS support. Wish i had an answer for you, but i'll bump the thread anyway.

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ok basically you can't do it. which means I need to call support and get them to close my xbox live account.

will I be able to make a new account with the same live id?

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ok basically you can't do it. which means I need to call support and get them to close my xbox live account.

will I be able to make a new account with the same live id?

You should be able to, but you'll lose all your gamerscore and achievements.

Why don't you keep the US account?

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I couldn't attach my credit card details until i got an account with the correct country.

anyway basically it couldn't be done. i just had to make a new windows live id.

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