BrY Posted May 8, 2009 Share Posted May 8, 2009 Its been 2 weeks since installing RC, and right now for some reason Explorer.exe keeps crashing. How can I fix it? Thanks Link to comment Share on other sites More sharing options...
Preppy Veteran Posted May 8, 2009 Veteran Share Posted May 8, 2009 What are the fault details? Or do you have a crash dump file of the crash to look at... ? Link to comment Share on other sites More sharing options...
BrY Posted May 10, 2009 Author Share Posted May 10, 2009 After doing some testing, Explorer.exe crashes sometimes when I drag files around between folders, and more often when I drag a video file directly into the media player classic container. But if I double click the media file which is already associated with media player classic, it doesn't crash. What is wrong with my installation. I really don't want to do another clean install. I already have everything customized and proper programs installed. Let me know how to fix this. Thanks. Link to comment Share on other sites More sharing options...
Preppy Veteran Posted May 10, 2009 Veteran Share Posted May 10, 2009 What are the fault details? Do you have a crash dump file of the crash to look at... ? Try the "view reliability history" control panel, then click View all problem reports - you should see details there. :) Link to comment Share on other sites More sharing options...
Lord Ba'al Posted May 11, 2009 Share Posted May 11, 2009 Explorer hasn't crashed for me so far. Perhaps an Explorer extension that's causing it? Link to comment Share on other sites More sharing options...
JaLooNz Posted May 11, 2009 Share Posted May 11, 2009 Codec issues? What codecs are you using at the moment? Link to comment Share on other sites More sharing options...
protocol7 Posted May 11, 2009 Share Posted May 11, 2009 Happens here too. Using a SVN build of MPC-HC x64 with it's built-in codecs. I looked at "view reliability history" but it hasn't updated for the last couple of weeks. Maybe I turned it off somehow when tweaking options/services. Link to comment Share on other sites More sharing options...
Preppy Veteran Posted May 11, 2009 Veteran Share Posted May 11, 2009 Did you click "View all problem reports"? That should show more data. Link to comment Share on other sites More sharing options...
VMIT Posted May 11, 2009 Share Posted May 11, 2009 Don't use an RC OS? Link to comment Share on other sites More sharing options...
protocol7 Posted May 11, 2009 Share Posted May 11, 2009 When I click ""View all problem reports"?" it says "There are no reports in this view." I checked the services cp and there's only a handful disabled (I usually just change them to manual) and none look like they'd stop Error Reporting from working. According to the tweak guide I read, the WEP service is set to manual by default and still is here. Apart from the crash, the only real annoyance is the icon layout is forgotten when explorer reloads. Link to comment Share on other sites More sharing options...
jamesclarke555 Posted May 11, 2009 Share Posted May 11, 2009 Don't use an RC OS? Seriously, if you're not posting to help then what's the point? To the OP, I would just use System Restore or perform a repair installation. Link to comment Share on other sites More sharing options...
BrY Posted May 11, 2009 Author Share Posted May 11, 2009 I can't reproduce the explorer crash so easily now. I'll post the log if it happens again, thanks. Link to comment Share on other sites More sharing options...
Pikey Posted May 12, 2009 Share Posted May 12, 2009 Explorer has crashed once for me so far .. in 7100 x86. I was video editing at the time .. at least explorer restarted and recovered itself quite well .. so no harm done. The dump reports (which I sent to MS) seem to indicate Nvidia drivers might have had something to do with it! .. I'm still using the installed drivers from day one of installing windows altough I notice there are newer ones available (WHQL tested) , but I think I'll wait to see what turns up via windows update! Link to comment Share on other sites More sharing options...
a1ien Posted May 12, 2009 Share Posted May 12, 2009 but I think I'll wait to see what turns up via windows update! That's never a good idea, the ones that show up there are usually outdated already. You should rly get teh latest drivers always. Link to comment Share on other sites More sharing options...
atleeit Posted May 12, 2009 Share Posted May 12, 2009 unistall my nvidia drivers, use driversweeper to clean unwanted nvidia files left behind, restart and my explorer.exe will crash, restart into safe mode, reinstall nvidia drivers, issue is resolved, weird. No matter what version of drivers, i can recreate this error every single time. cant screenshot it as my explorer is gone, this bug automatically get sent to microsoft anyway. Link to comment Share on other sites More sharing options...
Pikey Posted May 12, 2009 Share Posted May 12, 2009 That's never a good idea, the ones that show up there are usually outdated already. You should rly get teh latest drivers always. Your absolutely right, and under normal circumstances I would be bang up to date! .. running the latest beta's usually .. I'm just curious to see how long it takes Microsoft to get the latest ones through to update .. :) Link to comment Share on other sites More sharing options...
BrY Posted May 12, 2009 Author Share Posted May 12, 2009 (edited) Speaking of the NVIDIA drivers- I have a problem. Yes the Pre-release NVIDIA windows update driver I have clear states its "NVIDIA GeForce Go 7400 (Prerelease - WDDM 1.0)". Its been the same one since the early 7000 builds. When I install the latest WHQL or any drivers that aren't in Windows Update, they cause NO BRIGHTNESS CONTROL on my Sony VAIO SZ-340. The hotkeys already don't work in 64-Bit Win7, I got used to that.. but when the brightness isn't even in Windows Mobility Center by pressing Windows+X key. There are only 6 panels on there, the brightness control is always missing. The latest 185.85 WHQL seems to speed up everything, but once again.. its lacking the proper .inf to include brightness settings. Also the other place where brightness control slider should be in is Power options, but its not there either. It seems like the NVIDIA official drivers aren't fully compatible. I use a modified .INF to install them. Thats the only way, or the driver doesn't show up in "Add Devices" in Device manager. If anyone knows a workaround, please post. This is already a known problem discussed on the laptop2go.com forums, thats the most active forum on laptop drivers it seems. None of the tips helped. So if anyone here on Neowin can provide some feedback, please do so, thanks! Edited May 12, 2009 by BrY Link to comment Share on other sites More sharing options...
BrY Posted May 14, 2009 Author Share Posted May 14, 2009 I've finally been able to duplicate the error, here is the log detail from the error when dragging a video file to media player classic: Files that help describe the problem: C:\Users\BrY\AppData\Local\Temp\WERF5DB.tmp.WERInternalMetadata.xml C:\Users\BrY\AppData\Local\Temp\WER1896.tmp.appcompat.txt C:\Users\BrY\AppData\Local\Temp\WER1AAA.tmp.WERDataCollectionFailure.txt Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104...mp;clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Link to comment Share on other sites More sharing options...
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