Okay, I want to upgrade my Subscription, but still waiting.


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I've been waiting definitely over a month now to be upgraded to tier 2. My question is, how long do I bloody need to wait before someone does anything? I've PM'ed Redmak (twice I believe, though, I think I'll remember to put those pm's in my sent items next time), and I've sent an email to subscribe@neowin.net on the 19th April when the previous two attempts to ask for an upgrade haven't been replied to, and I have yet to receive a response.

While I respect that Redmak is probably a very busy person, I just can't help that a second person should be involved in helping with this upgrade. I love this community and I want to donate more money, plus, I want my respectable tier two colours! :p

Also, one other thing I need to talk about which I've mentioned in another topic (forgotten if I actually made a topic about it), but why the hell have I paid nearly twice for tier 1? I've attached an image with me paying ?8.03 for the first time, then there is a second payment of ?10 on the second day? Have I been double charged for this upgrade or something?

It'd just be great to actually get an official answer from one of the admins about my two main questions. I'm not annoyed, just disappointed that things could be handled better, but I still love you a:p. :p

Thank you.

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You'll need to wait for Redmak to confirm the payment and upgrade you manually, if I see him around i'll pass along the message.

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That's one of the main reasons why I never did the Tier 2 'PM' upgrading, laziness and the fact the above could happen and it did, for someone else. Just to be sure, when my Subscription ends, can we purchase Tier 2 from the 'Purchase Subscription' page or do we still have to jump through hoops?

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That's one of the main reasons why I never did the Tier 2 'PM' upgrading, laziness and the fact the above could happen and it did, for someone else. Just to be sure, when my Subscription ends, can we purchase Tier 2 from the 'Purchase Subscription' page or do we still have to jump through hoops?

As far as I know you can upgrade to tier2 directly from a member.

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