MrXBob Posted June 13, 2009 Share Posted June 13, 2009 Not sure if this is actually a Windows 7 issue or my hardware.. I've had RC1 since it was released, and everything has worked perfectly. Very fast, no hiccups, no crashes, nothing. Very impressed. I'm using an AMD Phenom 9600 Quad Core 2.30ghz with 4gb of RAM and the 64-bit version of Win7. The longest a program ever usually took to load up was about 9 seconds for Adobe After Effects, which is why the problem I'm about to describe is worrying me. Since about 3 days ago, Firefox 3 has been using an unusually high amount of CPU power. It loads up just fine and goes straight to my home page with no problems, but once there it jumps up to 20% CPU and keeps jumping around from there to 25, to 17, to 20 etc - and it does this for around a minute before settling down to its usual 0-5% usage through normal browsing. Whilst it's doing this jumping around, it's almost impossible to use. It's like being on 56k again, not to mention that my cursor is only registered in bursts. I cleared my cache, deleted my bookmarks, uninstalled all of my addons, even uninstalled and reinstalled Firefox itself - nothing worked. But I've found out it's not just a Firefox problem. Photoshop now takes at least 2 full minutes to leave the splash screen, as it sits in my task manager at anywhere between 20-30% CPU usage. Same with After Effects, Outlook, Zune etc. Firefox 2 works just fine, as does IE8, Windows Live Messenger, and many other programs. I've uninstalled all the software I can think of that I installed/updated/changed over the past week, incase they were to blame, but I still have the same issue. I even did a defrag, got rid of almost every startup item and service etc, nothing seems to be helping the problem. Any clues out there? Link to comment Share on other sites More sharing options...
maplecookie Veteran Posted June 16, 2009 Veteran Share Posted June 16, 2009 Thread Cleaned :rolleyes: Link to comment Share on other sites More sharing options...
kimsland Posted June 16, 2009 Share Posted June 16, 2009 Hi MrXBob Usually these high CPU issues are coming from other areas such as background services, or even hidden tasks Sometimes it can be caused by hardware issues such as faulty Harddrive or Ram It can even be Virus or malware related The best place to begin would be with Malware :( Which Antivirus are you using? Does Task Manager report high CPU usage on a specific program, service or task? What happens when you start with Safe Mode with Networking, and then run Firefox? Are all your system drivers up to date? That may help for a start, we are trying to somehow pinpoint the issue, and we will get there ;) Link to comment Share on other sites More sharing options...
Aldur82 Posted June 16, 2009 Share Posted June 16, 2009 It could be a hard drive problem, or it's likely something has messed with some registry settings. Can you post a screenshot of your task manager with all processes showing? And when you do, ignore the people that will go on and on about how '45 processes is too many'...or how ever many processes you end up having. Link to comment Share on other sites More sharing options...
kimsland Posted June 16, 2009 Share Posted June 16, 2009 ignore the people that will go on and on about how '45 processes is too many' ? Well I might suggest to remove some, I hope the member does not ignore me :) I might actually ignore that statement of yours, and recommend others do as well :D Link to comment Share on other sites More sharing options...
Aldur82 Posted June 16, 2009 Share Posted June 16, 2009 ?Well I might suggest to remove some, I hope the member does not ignore me :) I might actually ignore that statement of yours, and recommend others do as well :D If you suggest removing some for a valid reason, then that's fine. But I've seen too many posts by people who just say "AHMAGAD....50 processes, kill some of them now!" but then don't suggest which ones to kill and why. Those are the posts I recommend ignoring, as they serve no useful purpose except as a postcount++; for that person. Link to comment Share on other sites More sharing options...
kimsland Posted June 16, 2009 Share Posted June 16, 2009 You know I knew that already ;) But I just wanted you to think twice in choosing the correct words to say next time (I know that's bad :D ) Link to comment Share on other sites More sharing options...
cyansky Posted June 16, 2009 Share Posted June 16, 2009 Ok, the task manager is nice but sometimes is completely worthless. This sounds similar to a problem I had suddenly with about 50 plus Dell computers when using IE6. Found out is was actually a realtek sound card driver that was running under IE6. How did I figure that out? By using the Sysinternals ProcessExplorer: http://technet.microsoft.com/en-us/sysinte...s/bb896653.aspx So, in your case, task manager is not giving you much information about why Firefox and Photoshop are being pains. Run the ProcessExplorer in the link and see if that tells you anymore about the process under firefox.exe. Hope it finds something, let us know if it does or does not. Oh, forgot to mention, after I figured out that it was the sound card driver, I was able to change it to a different version and then the computers worked like new again. Hopefully it will be this easy for you too right! haha Link to comment Share on other sites More sharing options...
MrXBob Posted June 16, 2009 Author Share Posted June 16, 2009 Hi guys, thanks for the help - I had already tried quite a few of your suggestions already, but I found the problem last night! I had recently installed a font pack of around 2000 fonts.. not quite sure why it affected Firefox 3, but it certainly explains why Photoshop would have taken so long to load! Either way I dumped the fonts and everything is perfect again :D Thanks again! Link to comment Share on other sites More sharing options...
kimsland Posted June 17, 2009 Share Posted June 17, 2009 Thanks for the update By the way, please note that CCleaner also has a large registry (fix) button One of the things it fixes is invalid fonts ;) Even though it's fixed, it would be ideal for you to run that registry scan, and fix the errors Although registry scanning and fixing can be quite critical, I have never had an issue running it (CCleaner that is) on hundreds and hundreds of computers. Link to comment Share on other sites More sharing options...
cyansky Posted June 18, 2009 Share Posted June 18, 2009 Hi guys, thanks for the help - I had already tried quite a few of your suggestions already, but I found the problem last night! I had recently installed a font pack of around 2000 fonts.. not quite sure why it affected Firefox 3, but it certainly explains why Photoshop would have taken so long to load! Either way I dumped the fonts and everything is perfect again :D Thanks again! That is good to know for future reference! Thanks for letting us know the fix, I hate it when people bail of of the forum after fixing it on their own and never telling us what happened, Blast! Link to comment Share on other sites More sharing options...
MrXBob Posted June 18, 2009 Author Share Posted June 18, 2009 Thanks for the tip! I'll give it a go That is good to know for future reference! Thanks for letting us know the fix, I hate it when people bail of of the forum after fixing it on their own and never telling us what happened, Blast! lol tell me about it! I saw so many of those threads when searching for an answer. Link to comment Share on other sites More sharing options...
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