Browno Posted July 20, 2009 Share Posted July 20, 2009 As you can see my account details have all screwed up and says I'm from Canada on my Gamercard when i'm not, and I don't want it messing up my account billing or any of my chances on getting into the new preview program, and I wondered if anybody has any ideas. Thanks Link to comment Share on other sites More sharing options...
shihchiun Posted July 20, 2009 Share Posted July 20, 2009 Contact support? Link to comment Share on other sites More sharing options...
Browno Posted July 20, 2009 Author Share Posted July 20, 2009 I just wondered if there was a simpler way that anybody else knew before going to support Link to comment Share on other sites More sharing options...
mad_onion Posted July 21, 2009 Share Posted July 21, 2009 there isn't and it isn't possible to change the country on your gamertag. i know i've tried, you'll need to make a new gamertag if you want to have the right country. Link to comment Share on other sites More sharing options...
Browno Posted July 21, 2009 Author Share Posted July 21, 2009 But the thing is on my Xbox it says i'm British, it shows all the British Inside Xbox gear, and it's just randomly Canadian, i've not selected for it to be from Canada, even on my initial sign up I made it English "/ Link to comment Share on other sites More sharing options...
neoadorable Posted July 22, 2009 Share Posted July 22, 2009 is your credit card Canadian by any chance? not sure if that would make a difference, but it might. Link to comment Share on other sites More sharing options...
smooths* Posted July 22, 2009 Share Posted July 22, 2009 If he's from the UK, which it says on his profile details i'm pretty sure his creditcard won't be canadian. Link to comment Share on other sites More sharing options...
Browno Posted July 22, 2009 Author Share Posted July 22, 2009 Yeah i'm from UK, my Dad's credit card is from the UK, and mine is on there to and thats British. Link to comment Share on other sites More sharing options...
Malechai Veteran Posted July 22, 2009 Veteran Share Posted July 22, 2009 ....aaaaaaaaaaand back to the 2nd post Link to comment Share on other sites More sharing options...
Browno Posted July 22, 2009 Author Share Posted July 22, 2009 Ok, should I just drop them an email? Link to comment Share on other sites More sharing options...
TheElite Posted July 22, 2009 Share Posted July 22, 2009 Yeah, http://www.xbox.com/en-GB/support/, and then Contact on the right hand side. Don't let the morons tell you that you'll need to create a new tag. Link to comment Share on other sites More sharing options...
neoadorable Posted July 23, 2009 Share Posted July 23, 2009 for once Anwar is right ;) there's no need to change profiles, gamertags, nothing. actually you can change credit cards on the site. i just did and it worked fine, but both cards were from the same bank in the same country, so i don't know. Link to comment Share on other sites More sharing options...
Browno Posted July 23, 2009 Author Share Posted July 23, 2009 Okay, I submitted them an email on the form about my gamertag (Y) Link to comment Share on other sites More sharing options...
mad_onion Posted July 23, 2009 Share Posted July 23, 2009 Yeah, http://www.xbox.com/en-GB/support/, and then Contact on the right hand side.Don't let the morons tell you that you'll need to create a new tag. I know you're talking about me but based on his explanation it seemed as though the problem was that he had put in the wrong country when he signed up for xbox live. if that happens it is NOT possible to change it and you must make a new gamertag. fortunately, his problem is different. Link to comment Share on other sites More sharing options...
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