Adobe Creative Suite 3 Unsupported on OS X Snow Leopard


Recommended Posts

Adobe Principal Product Manager for Photoshop John Nack reports that the company has put together a Snow Leopard FAQ (PDF) notifying customers that while its Creative Suite 4 package is compatible with Apple's forthcoming Mac OS X Snow Leopard, Creative Suite 3 and other earlier versions have not been tested for compatibility and will not be updated if found to be incompatible.

Apple and Adobe have worked closely together (as always with new OS releases) to test compatibility. As for CS4, everything is good with the exception of auto-updates to Flash panels (which I guarantee you're not using*) and Adobe Drive/Version Cue (which doesn't work at the moment on 10.6). CS3 & earlier haven't been tested.

In response to a reader's comment expressing surprise that Creative Suite 3 had not even been tested, Nack responds that while CS3 almost certainly was tested by Adobe, the company has likely taken a conservative route in its guidance in case users do experience issues with CS3 under Snow Leopard.

I found that really surprising, too, and I'll try to get more info. I'd frankly be shocked if people at Adobe & Apple really hadn't tested CS3 on 10.6. I *think* it's just some corporate conservatism at work here, and Adobe doesn't want to over-promise anything. As I say, though, I'll try to find out more.

Upon further questioning of Adobe's lack of support for Creative Suite 3 on Snow Leopard, Nack points out that limited resources dictate that the company focus on current and future priorities, including customer support and feature development, rather than spending time assessing and modifying software released nearly two and a half years ago to ensure continued compatibility.

souricon.gif News source: Mac Rumors

Link to comment
Share on other sites

Kinda sucks since CS4 is the buggiest pos... gets worse and worse.

How so? Im yet to experience any problems with it.

Link to comment
Share on other sites

Ouch. CS4 is a pos if you're like me and work on several canvases at once, especially when web designing. Can't drag layers and groups between palette's easily, you have to get the Move tool and drag the graphics over.

The interface is half-arsed. CS3 is pretty solid, however. Of course it depends on the person and how the user uses the program.

Link to comment
Share on other sites

This is why I will not be upgrading to SL, too much BS with support for older software. I can't deal with that.

CS3 works perfectly fine. I've been using it for two weeks now without any issues. It's just that Adobe wants to make you upgrade to CS4.

Link to comment
Share on other sites

Adobe aren't saying CS3 won't work on 10.6. All they're saying is 'Hey, if you're still using the CS3 suite on Snow Leopard, that's fine with us - just don't expect us to support this combination. If you need support, upgrade.'

I believe that's called capitalism.

Link to comment
Share on other sites

Funny how people can be so stupid. It just means they won't support CS3. Doesn't mean it doesn't work. It works fine, maybe even better than CS4. It hasn't had any real patches for a long time now... so NOTHING has actually changed other than the fact that Adobe wants to create a marketing push to get you to use CS4 beucase wooo, your OS doesn't "support" the old one now.

Link to comment
Share on other sites

--x--snip--x--

Upon further questioning of Adobe's lack of support for Creative Suite 3 on Snow Leopard, Nack points out that limited resources dictate that the company focus on current and future priorities, including customer support and feature development, rather than spending time assessing and modifying software released nearly two and a half years ago to ensure continued compatibility.

souricon.gif News source: Mac Rumors

That line is deeply troubling. Two and a half years ago was not very long ago IMO.

I bet Photoshop 5.5 from 1999 will work in Windows 7. I don't have it to test, but I bet it still does thanks to Microsoft (no thanks to Adobe though).

Link to comment
Share on other sites

I bet Photoshop 5.5 from 1999 will work in Windows 7. I don't have it to test, but I bet it still does thanks to Microsoft (no thanks to Adobe though).

There's a difference between "works" and "supported".

In the former you can try and use it to do your day job. In the later you can call Adobe for help when it inevitably screws up. I have a copy of Photoshop 4.0 and 5.5 around here somewhere: I'd bet one of the two will still 'run' under Rosetta but nobody is going to offer support for that.

Adobe's Windows support is no better than their Mac OS X support in this respect. Adobe's Vista transition guide (published in 2006) states:

Q. Do current versions of Adobe products support Windows Vista?

A. All Adobe products available as of January 30, 2007 were released before Windows Vista became publicly available and so have not been fully designed for or tested on this new operating system.

In other words: "none of the stuff we're shipping today is tested with Vista.

They further explained:

Q. Will Adobe update currently available products to support Windows Vista?

A.[snip] Adobe is already preparing to release the next versions of its professional creative products, including Adobe Photoshop, InDesign, Dreamweaver, Flash, and After Effects, in the Spring and Summer 2007 and does not plan to issue updates to current versions of those products for Windows Vista compatibility.

"Buy CS3 in a few months if you plan to use Vista because we're not going to update CS2"

It's the same every year and one of the reasons so many in the creative industries have such a hate-on for Adobe despite being dependant on their products.

Link to comment
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.