Midnight Mick Posted August 27, 2009 Share Posted August 27, 2009 My Son's Gold xbox live account ran out & reverted back to silver. I logged into xbox.com & paid for another 12 month gold service. I have received an email from microsoft with regards to the upgrade. It has been an hour now & his account is still silver! He has logged out & back in again, logged out & powered down, the booted up & logged in again but this does not help. Is there a specific way this must be done or is it a simple case of patience? Link to comment Share on other sites More sharing options...
coresx Posted August 27, 2009 Share Posted August 27, 2009 Sorry for a silly question but have you tried playing online. It might be working. The gold gamertag profile sometimes doesn't register instantly. Link to comment Share on other sites More sharing options...
DrunknMunky Veteran Posted August 27, 2009 Veteran Share Posted August 27, 2009 Account changes made on Xbox.com take longer than updating them on the console/dashboard itself. On the dashboard they are instant. Just be patient and it will update. If it still doesn't, call support. Link to comment Share on other sites More sharing options...
Midnight Mick Posted August 27, 2009 Author Share Posted August 27, 2009 All sorted :) It's always the way when you create a post isn't it! lol My Son just needed to press the activate button on his gold. duh! Link to comment Share on other sites More sharing options...
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