Independent Study Suggests 360 RRoD Problems Dwindling


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If a recent Game Informer survey is to be believed, then it's likely that one out of every two Xbox 360 owners reading this have suffered through the dreaded Red Ring of Death. But according to yet another new study, the good news is it's looking more and more likely that you won't have to suffer through another one again.

Industry Gamers reports (via Joystiq) that SquareTrade, a company claiming to be the largest independent provider of hardware warranties, conducted a survey of over 16,000 new game consoles covered by them. One stand-out result: a marked decline in 360 RRoD reports since the introduction of the new "Jasper" chipset in late 2008. The numbers are significant enough for SqaureTrade to go as far as to say the Jasper chip "has likely solved" the RRoD problem for good.

Well, we can only hope -- and certainly Microsoft would like to see the end of RRoDs as much as anyone. Meanwhile, other results of the study show that the Wii is nine times more reliable than the Xbox 360, and four times more reliable than the PlayStation 3. But who didn't see that one coming?

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I think most of us with brains knew this already, but it's good to have confirmation for those who apparently don't.

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XBox 360 Launch Date = November 22nd 2005

RROD Issue Finally "Resolved" According To Independent Study = September 2nd 2009

Does not take much of a brain to realize that is a joke if I have ever seen one. Let's even pretend the issue was officially resolved September 2008, thats still almost 3 years after launch.

So call me clueless and dumb as a rock with no brain, but I never got why or how people could downplay the fact that when it was initially released, the 360 was a seriously flawed console on the hardware side of things. "But it's fixed now" is usually the argument and response for the past few years now, to which I respond "How about it should have never been screwed up to begin with!"

Best console out there or not, which overall game wise it is the best, at least in my opinion, that does not somehow erase the facts for me that they rushed the 360 to market which screwed up the hardware big time, and as a result a whole lot of people have had to deal with it, myself included. Nevermind that, but initially they just tried to pretend it was only an issue with a few isolated consoles. It was literally months before they even acknowledged a problem, actually July 2007 from a quick google search. So for 8 whole months they had the nerve to pretend it was an isolated not a major or widespread issues.

Going back to my launch model, I have been without my 360 for over a month because as I have had to send it in on 3 different occasions. Sure, out of almost 4 years, not having it for a month out of those 48 months is not a long time at all, but the whole issue is I should not have had to even been without it for a day. That is for all practical purposes a joke, and really would be unacceptable in almost any other business. However since it is a gaming console, and it happens to be the best one out there from a gaming perspective, for some reason it is okay among the majority of gamers / owners. I know the argument is that it is more complicated, and if anything it is like a computer and not the consoles of old, but I am sorry, I just do not find that to be an acceptable argument personally.

So it will be a cold day in hell when the whole situation is deemed okay in my book, even if it is and has been for quite some time finally resolved.

In closing, as a result of how they handled the whole thing from the beginning, I personally will always feel MS are scumbags who happen to have made the best gaming console out there this generation. I liken it to being a pimp with the hottest hookers in town. You are still a pimp, and all you have to do is just replace the hooker with a 360... it's a box that makes you money while your screwing the customer.

And yeah, do not get me started on how much they charge for the HD. The same HD that for the first year they swore up and down 20GB would be more than enough. :laugh:

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Of course it was going to be slowing down, as the 3 year warranty finishes, people won't be able to send their machines for RRoD for free. Thus, they finally get a new one.

It's not going to be resolved until the first 20 million consoles die and everyone owns jasper models.

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XBox 360 Launch Date = November 22nd 2005

RROD Issue Finally "Resolved" According To Independent Study = September 2nd 2009

Does not take much of a brain to realize that is a joke if I have ever seen one. Let's even pretend the issue was officially resolved September 2008, thats still almost 3 years after launch.

So call me clueless and dumb as a rock with no brain, but I never got why or how people could downplay the fact that when it was initially released, the 360 was a seriously flawed console on the hardware side of things. "But it's fixed now" is usually the argument and response for the past few years now, to which I respond "How about it should have never been screwed up to begin with!"

Best console out there or not, which overall game wise it is the best, at least in my opinion, that does not somehow erase the facts for me that they rushed the 360 to market which screwed up the hardware big time, and as a result a whole lot of people have had to deal with it, myself included. Nevermind that, but initially they just tried to pretend it was only an issue with a few isolated consoles. It was literally months before they even acknowledged a problem, actually July 2007 from a quick google search. So for 8 whole months they had the nerve to pretend it was an isolated not a major or widespread issues.

Going back to my launch model, I have been without my 360 for over a month because as I have had to send it in on 3 different occasions. Sure, out of almost 4 years, not having it for a month out of those 48 months is not a long time at all, but the whole issue is I should not have had to even been without it for a day. That is for all practical purposes a joke, and really would be unacceptable in almost any other business. However since it is a gaming console, and it happens to be the best one out there from a gaming perspective, for some reason it is okay among the majority of gamers / owners. I know the argument is that it is more complicated, and if anything it is like a computer and not the consoles of old, but I am sorry, I just do not find that to be an acceptable argument personally.

So it will be a cold day in hell when the whole situation is deemed okay in my book, even if it is and has been for quite some time finally resolved.

In closing, as a result of how they handled the whole thing from the beginning, I personally will always feel MS are scumbags who happen to have made the best gaming console out there this generation. I liken it to being a pimp with the hottest hookers in town. You are still a pimp, and all you have to do is just replace the hooker with a 360... it's a box that makes you money while your screwing the customer.

And yeah, do not get me started on how much they charge for the HD. The same HD that for the first year they swore up and down 20GB would be more than enough. :laugh:

No question that this never should have been an issue. Hell, I'm on my 3rd 360, and this one I had to repair myself. That's just complete insanity. The HDD prices are a part of a bigger problem and that's the ridiculous price of all 360 accessories. $100 for a $15 wifi adapter? Huh?!?! :blink: . Then there's the prices on some of the stuff in the marketplace and their insane points structure that forces you to always have leftover, unwanted points in your account. They're lucky it's just such a fun console to play on. They really have us by the balls, don't they? :p

That said, it's been pretty obvious for a while now that the problems with reliability have been taken care of with the Jasper chip. My comment in the OP was more directed at PS3 fanboys that are constantly saying that the 360 still has these problems, when it's clearly been fixed. That's like saying the PS3 "runs like crap" compared to the 360. In both cases it's not much of an issue anymore.

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No question that this never should have been an issue. Hell, I'm on my 3rd 360, and this one I had to repair myself. That's just complete insanity. The HDD prices are a part of a bigger problem and that's the ridiculous price of all 360 accessories. $100 for a $15 wifi adapter? Huh?!?! :blink: . Then there's the prices on some of the stuff in the marketplace and their insane points structure that forces you to always have leftover, unwanted points in your account. They're lucky it's just such a fun console to play on. They really have us by the balls, don't they? :p

That said, it's been pretty obvious for a while now that the problems with reliability have been taken care of with the Jasper chip. My comment in the OP was more directed at PS3 fanboys that are constantly saying that the 360 still has these problems, when it's clearly been fixed. That's like saying the PS3 "runs like crap" compared to the 360. In both cases it's not much of an issue anymore.

Nah I know who and what your comment was directed at, I was just using it as a spring board so to speak, so FTR I did not take any personal offense or anything like that from it at all. (Y)

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My falcon machine had the RROD after 8 months - Sold it

My Jasper machine RROD'ed 1 month ago, I've been very busy but finally this weekend I'm going to make the X-clamp mod, 12V fan mod and a top fan mod, so ... :unsure:

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Even though topics like these are always quite depressing, I have one thing to slyly smile about. Microsoft's next console will have a 1% failure rate or less after this generation. With all the scandals and bad press along with the lawsuits, you can be sure that money will be spent on relentless testing next time around.

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XBox 360 Launch Date = November 22nd 2005

RROD Issue Finally "Resolved" According To Independent Study = September 2nd 2009

Does not take much of a brain to realize that is a joke if I have ever seen one. Let's even pretend the issue was officially resolved September 2008, thats still almost 3 years after launch.

So call me clueless and dumb as a rock with no brain, but I never got why or how people could downplay the fact that when it was initially released, the 360 was a seriously flawed console on the hardware side of things. "But it's fixed now" is usually the argument and response for the past few years now, to which I respond "How about it should have never been screwed up to begin with!"

You could easily replace the 360 with the PS3's software, or even Windows Vista in this rant. They were all ****ty at launch and are now mostly fixed. Another fact is that while Hardware problems in the 360 have been gradually fixed, the PS3 took another route.

After a few years they're all overheating and making a much larger fan noise. This is no excuse to the 360's problems of course, just saying that it's not just the 360. Like it or not, Beta culture is upon us.

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You could easily replace the 360 with the PS3's software, or even Windows Vista in this rant. They were all ****ty at launch and are now mostly fixed. Another fact is that while Hardware problems in the 360 have been gradually fixed, the PS3 took another route.

After a few years they're all overheating and making a much larger fan noise. This is no excuse to the 360's problems of course, just saying that it's not just the 360. Like it or not, Beta culture is upon us.

sony dismiss their defective faults, just like they did with the ps2

over 10% defective rate is too high to ignore, but they got away with it on the ps2

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My 360 lasted nine months before it went RROD, and that was before i got Live and play it hours everyday. Now that it's been fixed its lasted 17 months with no problems, despite being used twice..maybe three times as much..

touchwood lol

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<snip>

Yes, Microsoft likes screwing over customers. So much so that they'll drop a billion just to increase the warranty range, not to mention what it cost to figure out what was wrong and fix that :rolleyes:

Come on DL, of course it never should've happened, but it did. I personally think Microsoft came through pretty well in resolving the issue. I also think that the fact that they made an excellent console overshadows that issue by far, but I guess that'll just be a difference of opinion between us. I think you need to do what most people seem to have done and stop getting hung up on something that stopped being an issue two years ago and just enjoy what we have now, which, thanks to Microsoft, is quite a hell of a lot.

-Spenser

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I personally have RRoD twice, and I can see I have enjoyed my time with this console better then I did with original XBOX. It not that xbox was the only console I had problem, my first PS2 Slim was fine for 2 years that I had but one of my PS3 had a video error and had to RMA it.

So it's not that any console will be problem free out of box. MS wanted to get there console out early then PS4 for a reason, now you know why. You'll have problems when you have big share of the market, but that is expectable when you look at the revenue it generates.

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Yes, Microsoft likes screwing over customers. So much so that they'll drop a billion just to increase the warranty range, not to mention what it cost to figure out what was wrong and fix that :rolleyes:

Come on DL, of course it never should've happened, but it did. I personally think Microsoft came through pretty well in resolving the issue. I also think that the fact that they made an excellent console overshadows that issue by far, but I guess that'll just be a difference of opinion between us. I think you need to do what most people seem to have done and stop getting hung up on something that stopped being an issue two years ago and just enjoy what we have now, which, thanks to Microsoft, is quite a hell of a lot.

-Spenser

Okay, and please do tell me why I cannot enjoy the console now and still point out it's shortcomings as I currently do? This is where I think you have it completetly mistaken. I still do enjoy the console, but I damn well am going to point out when I feel MS has or will screw people over. They did with the rushed release, they did with denying, and they still do to this day with an overpriced HD. I have no problem saying this as I neither love or hate MS, I own my consoles, they do not own me.

The only reason my post sounded so passionate towards the negative is because quite frankly I get sick of the pro "MS can do nothing wrong", so I needed to make it loud and clear why I disagreed. But my life goes on as soon as I hit Submit, I am not dwelling on anything or let it alter my existence on the planet, I truly am just pointing it out in case anyone tried to forget and make MS look like the saints they are more often than not portrayed as. Thats all. :laugh:

And to elaborate a bit more, lets say I am at a gathering of people, and somehow MS and specifically the 360 comes out. My contribution to the conversation would be best console out there, software is undeniably the best out of all consoles ever, but their quality control and pricing on certain items leaves something to be desired IMHO..

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I do agree with DL on the issue about HD, I don't know which MoFo decided the price and why haven't any media asked the right question about this. Even after so many years sticking with the same price is like what Nintendo is doing it with Wii, but with nobody buying it.

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In closing, as a result of how they handled the whole thing from the beginning, I personally will always feel MS are scumbags who happen to have made the best gaming console out there this generation. I liken it to being a pimp with the hottest hookers in town. You are still a pimp, and all you have to do is just replace the hooker with a 360... it's a box that makes you money while your screwing the customer.

My thoughts exactly. You said what I felt in much better than I ever could. I will always hold the 360 and Vista against MS.

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