Scorbing Posted October 19, 2009 Share Posted October 19, 2009 I installed this application and I don't like it. I clicked on the Uninstall icon and it won't uninstall. Is there any way to completely remove it? Link to comment Share on other sites More sharing options...
Quillz Posted October 19, 2009 Share Posted October 19, 2009 Had trouble removing it, too. Ended up just using AppZapper + Spotlight to get rid of all traces of it. Link to comment Share on other sites More sharing options...
.Neo Posted October 19, 2009 Share Posted October 19, 2009 To be 100% sure everything is gone: Somewhere in the Installer package contents / in the DMG-file there has to be a .mpkg or .pkg file. Use Pacifist to open that and look which files got installed where. Then you can trace them back and delete everything. Link to comment Share on other sites More sharing options...
Scorbing Posted October 19, 2009 Author Share Posted October 19, 2009 To be 100% sure everything is gone:Somewhere in the Installer package contents / in the DMG-file there has to be a .mpkg or .pkg file. Use Pacifist to open that and look which files got installed where. Then you can trace them back and delete everything. I sent an email to their support and the guy said to simply drag the folder to the trash can and its gone. He said the program leaves no traces in OSX. How true is that? Link to comment Share on other sites More sharing options...
Alladaskill17 Posted October 19, 2009 Share Posted October 19, 2009 Probably not true. Though it is that simple to "uninstall" an app in OS X, there are usually traces of apps even if they are empty folders in the "Library" folder(s). But.. I'm still relatively new to Macs (about 1.5 years of use) and havent really gone too deep into this subject. Link to comment Share on other sites More sharing options...
.Neo Posted October 19, 2009 Share Posted October 19, 2009 I sent an email to their support and the guy said to simply drag the folder to the trash can and its gone. He said the program leaves no traces in OSX. How true is that? At the very least it will leave a preference file (.plist file) behind in ~/Library/Preferences/. Leaving it there won't cause any problems. Beyond that I have no idea as I don't have any first hand experience with the app in question. Link to comment Share on other sites More sharing options...
Scorbing Posted October 19, 2009 Author Share Posted October 19, 2009 At the very least it will leave a preference file (.plist file) behind in ~/Library/Preferences/. Leaving it there won't cause any problems. Beyond that I have no idea as I don't have any first hand experience with the app in question. Don't see anything there that says MacTuneUp or WebGhost This is the email I got from their support desk: Dear Scorbing, No, it will not leave any traces behind anywhere else on OSX if you move or drag the whole folder of WebGhost into Trash. Thank you for contacting the HelpDesk, James N. Ticket Details =================== Ticket ID: SJJ-778234 Department: Mac Support Priority: Urgent Status: Closed Link to comment Share on other sites More sharing options...
.Neo Posted October 20, 2009 Share Posted October 20, 2009 It is possible that MacTuneUp is one of the rare applications that doesn't create a preference file. But like I said I have no first hand experience. Maybe Quillz or someone else that used it before can give some answers. Link to comment Share on other sites More sharing options...
Scorbing Posted October 20, 2009 Author Share Posted October 20, 2009 Well since I couldn't get the right answer anywhere on the web, and I had doubts, I just reformatted and reinstalled Mac OSX. Thanks for your inputs. Link to comment Share on other sites More sharing options...
+Dick Montage Subscriber² Posted October 20, 2009 Subscriber² Share Posted October 20, 2009 You reinstalled your OS because of the fears over one app leaving a prefs file? Link to comment Share on other sites More sharing options...
+John. Subscriber¹ Posted October 20, 2009 Subscriber¹ Share Posted October 20, 2009 You reinstalled your OS because of the fears over one app leaving a prefs file? agreed! slight overkill. Link to comment Share on other sites More sharing options...
+Dick Montage Subscriber² Posted October 20, 2009 Subscriber² Share Posted October 20, 2009 Oh, sorry - I meant it as more of a question than a commentary status... I would like to know the reasoning, as I shall be switching to Apple soon... Link to comment Share on other sites More sharing options...
Damian Posted October 20, 2009 Share Posted October 20, 2009 Well since I couldn't get the right answer anywhere on the web, and I had doubts, I just reformatted and reinstalled Mac OSX. Thanks for your inputs. :unsure: Appzapper works too. Link to comment Share on other sites More sharing options...
Scorbing Posted October 20, 2009 Author Share Posted October 20, 2009 You reinstalled your OS because of the fears over one app leaving a prefs file? Well you have to remember that I no nothing about Apple. It is a totally new world to me. I don't know exactly how MacOSX works. I know there is no registry and I know there are no DLLs but I also don't know where it stores files or where the applications leave traces. so I didn't want to take a chance since it was a so-called utility suite and you know how those things are. Anyways, it only took 23 mins to install. This time though, I used their Time Machine to create a backup - stupid me, didn't use it before because I had no idea what it was for !!!!!! - LOL - That tells you how much I know about Macs! Anyways, it's all running like a charm now as before. I don't plan to install many appz on the Mac since all I use it for is Photo and Video editing and DVD creation. They are fun to use and very different and unique in their own way. I still have my PC with Windows 7, which I still love and use quite a lot. Those of you who have a PC and are going to the Mac world, there is a very useful application called MacDrive 8. It installs on your PC and lets you share files between your Mac and your PC. You can even burn a Mac CD or DVD on your PC and use it on your Mac. Great tool. Here's the website for more info: MacDrive 8 Link to comment Share on other sites More sharing options...
Quillz Posted October 20, 2009 Share Posted October 20, 2009 Here's the best way to 100%, completely uninstall an application: 1) Drag the application you want to get rid of into AppZapper. Run AppZapper. 2) Go into Spotlight, type in the name of the application you just got rid of, and then tell Finder to "include" "System files." You will find various library preference files, caches, etc. Select them all and delete them. You're done. Link to comment Share on other sites More sharing options...
Recommended Posts