MMike6 Posted December 11, 2009 Share Posted December 11, 2009 y'hello. so ive got this early 2006 white macbook - intel 1.83, 120gb and upped ram just now to 2gb. got 10.6, rebooted, formated the drive and hit install. at about 30% of the process, dialog box pops up: its unable to install some 'extra files'. went to see someone at the apple store who installed the ram few days ago. they told me they're pretty much clueless. they had a look at the dvd (standard retail 10.6), cleaned it and told me to retry. also proposed i should try formating the drive (option: to overwrite the drive with zeros). tried again, failed again. has anyone an idea what could be wrong. this is driving me nuts! please help, cheers! Link to comment Share on other sites More sharing options...
Master1 Posted December 11, 2009 Share Posted December 11, 2009 it could be the hard disk Link to comment Share on other sites More sharing options...
MMike6 Posted December 11, 2009 Author Share Posted December 11, 2009 well, i did format it using the option to overwrite it and used the diagnose tool to check it afterwards. no errors. can i do anything else?! Link to comment Share on other sites More sharing options...
Malisk Posted December 11, 2009 Share Posted December 11, 2009 Cleaned the DVD? Hmm... I'd personally try get a replacement. What if there's a defect on it? Then cleaning won't help. Link to comment Share on other sites More sharing options...
MMike6 Posted December 11, 2009 Author Share Posted December 11, 2009 actually the disc looks a-ok to me. maybe the dvd drive (macbook) is acting up. whatabout installing from an external drive. wouldnt that be possible? got an external wd 250gb fw400. im transferring data back to my primary machine (imac) as we speak. what would i need to do, to prepare a hdd installation. create a second partition on the external drive, carbon copy to 10.6 disc to it and direct the os x installer to it? Link to comment Share on other sites More sharing options...
MMike6 Posted December 11, 2009 Author Share Posted December 11, 2009 ok, so i created an image of the 10.6 disk, reformated the external drive (guid) and wanted to restore the image to the external disk. the process aborts with the error message 'no scan information was found. in order to restore there has to be an imagescan of the image-source'. thing is, i did use the disk utility to check the image. all fine. anyone? screenshot, http://img693.imageshack.us/img693/791/imagef.jpg Link to comment Share on other sites More sharing options...
giga Veteran Posted December 11, 2009 Veteran Share Posted December 11, 2009 Did you do this? Link to comment Share on other sites More sharing options...
MMike6 Posted December 11, 2009 Author Share Posted December 11, 2009 yup, but didnt work this way. ended up using ccc to restore the image upon the external drive. thing is, installation process - using the external drive - aborts anyway. i cant figure this one out. Link to comment Share on other sites More sharing options...
PNWDweller Posted December 14, 2009 Share Posted December 14, 2009 I am with someone else who said it might be the install DVD. Even though the disc is perfect on the oustide in appearance, Apple might have gotten a bad batch of pressed DVD's. I would go back to the Apple store and see if they can test the DVD, or even exchange it for you. Since it is the same version of the same software, they shouldn't have much of a problem in terms of copyright laws. In terms of "Extra Files", have you just tried a system only install which would be just enough to allow it to boot into OSX? Link to comment Share on other sites More sharing options...
MMike6 Posted December 18, 2009 Author Share Posted December 18, 2009 so i went to the apple store and 2h later they figured out the ram which they replaced two days earlier actually was broken. so case closed :laugh: thanks for your help! Link to comment Share on other sites More sharing options...
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