Company of Heroes Error 10006 at 100% on Installation


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I just bought Company of Heroes yesterday, brand new, and after I reached 100% in the installation, it gives me Error 10006 (Sound file WW2/ (...) missing or corrupted). I tried again and got the same result. I did a bit of research and it says this error is most likely caused by dirty/damaged disks, but I would be suprised if that was the case, since I just bought the game and, after observation, I can say that the CD is completely clean. Nevertheless, I cleaned the CD and am currently trying to install it again.

Any suggestions to solve this problem?

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I completed yet another installation and got a new error, once again after 100%... Error 10008. Here's an image of the window, it's in French, though if any translation is needed, I can do that.

post-283112-12673591963312_thumb.jpg

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"Installation failed

The installation process was interrupted before CofH could be completely installed.

An error has occured when trying to open file (..........) The file may not exist, may be unaccessable, or may be used by another program. Contact THQ for assistance..."

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Error 10006 indicates a dirty disc. If your sure its totally clean then try with a different cd drive or try copying all the files off it on to a folder on your desktop and install from there.

Error 10008 is where the installer detected a previous installation and didn't like it, make sure you delete all traces of the folders/registry keys and use a program called windows installer cleanup (http://en.wikipedia.org/wiki/Windows_Installer_CleanUp_Utility) found by using google.

For more help post on the relic forums your much more likely to get help there http://forums.relicnews.com/forumdisplay.php?f=183&page=9&sort=lastpost&order=&pp=25&daysprune=-1 Specifically this page http://forums.relicnews.com/showthread.php?t=213636

I would also suggest contacting support if you can't get this solved. That's precisely what support are paid for and you'll be waiting a lot less time for a solution.

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