Kudo Posted June 7, 2010 Share Posted June 7, 2010 Hello! I have installed Microsoft Security Essentials on my Windows Vista Home Premium (SP2) machine. It works fine, but I have a little issue with it when I right-click on a file, I have the option to "Scan with Microsoft Security Essentials..." but it does nothing no matter what type of file I click on. I have looked online for help on this but I have not been able to find anything. If anyone here could help me I would really appreciate it :) Thanks a lot :) Link to comment Share on other sites More sharing options...
amon91 Posted June 7, 2010 Share Posted June 7, 2010 Have you tried the obvious stuff like reinstalling it? Link to comment Share on other sites More sharing options...
Kudo Posted June 8, 2010 Author Share Posted June 8, 2010 Yes, I have. That is the first thing I do when I have problems with an application. Link to comment Share on other sites More sharing options...
Mazhar Posted June 8, 2010 Share Posted June 8, 2010 Update MSE's definitions, restart the computer and try again. Link to comment Share on other sites More sharing options...
1337ish Posted June 8, 2010 Share Posted June 8, 2010 Try doing to same thing while logged in as the real administrator account and see if it works then. Link to comment Share on other sites More sharing options...
Solid Knight Posted June 8, 2010 Share Posted June 8, 2010 Look to see if the data field for the MSE context menu item in the registry is still intact. Link to comment Share on other sites More sharing options...
Kirkburn Posted June 8, 2010 Share Posted June 8, 2010 Look to see if the data field for the MSE context menu item in the registry is still intact. I, uh, think most of us would need more guidance than that (perhaps a link?). Link to comment Share on other sites More sharing options...
Kudo Posted June 8, 2010 Author Share Posted June 8, 2010 Look to see if the data field for the MSE context menu item in the registry is still intact. Where can I find that? By the way I uninstall it and install it again update and reboot same problem :-( Link to comment Share on other sites More sharing options...
Solid Knight Posted June 8, 2010 Share Posted June 8, 2010 You can search for them easily by restricting your search to keys only and matching whole strings (look at the options on the search tool). HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\MSSE HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\MSSE HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\MSSE HKEY_LOCAL_MACHINE\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\MSSE HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\MSSE HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Drive\shellex\ContextMenuHandlers\MSSE The values should be: Name: (Default) Type: REG_SZ Data: {0365FE2C-F183-4091-AC82-BFC39FB75C49} By the way, if you ever want to remove this option you can prefix the data field with "--" without the quotes. Link to comment Share on other sites More sharing options...
Kudo Posted June 9, 2010 Author Share Posted June 9, 2010 Thank you very much. I check and I have all those keys with the correct value. Link to comment Share on other sites More sharing options...
Solid Knight Posted June 9, 2010 Share Posted June 9, 2010 Thank you very much. I check and I have all those keys with the correct value. If it doesn't work then the problem is with files themselves as context menu entry itself is file. This could be a sign of another underlying problem. Is MSE the only context menu item that has this problem? Link to comment Share on other sites More sharing options...
Kudo Posted June 9, 2010 Author Share Posted June 9, 2010 If it doesn't work then the problem is with files themselves as context menu entry itself is file. This could be a sign of another underlying problem. Is MSE the only context menu item that has this problem? Yes, it is all other context menu work like winrar, superantispyware,Tune up, etc...just to mention a few. Thanks for your help. Link to comment Share on other sites More sharing options...
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