Cable modem goes in and out...


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Hello, im having an annoying problem with my internet, my cable modem sometimes just loses connection and starts connecting, usually taking a good while (to get the third light to show up) i have an rca dcm245r. any help is appreciated...

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how many splitters are on the cable line between the modem and the line coming into your house. ?

if you have more than 1 splitter this maybe your problem.

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Take it back to your cable company and ask for a surfboard cable modem. They're way better.

or a Teryon ;)

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splitter... the one that converts one cable line to 2 right? i think... maybe 2. also this problem hasnt always happened mostly just recently. ill check up on that..

but this modem is mine, not charters, so that wont work, and i dont feel like payin the xtra 5 a month.

thanks, any more ideas?

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Well then your only options are:

Put a splitter right at the first point of you're cable. Run one cord all the way to your modem, then you can split the other line all you want. But you want as little interference as possible on the line that goes to your cable modem. If you bought a cheap splitter from your cable company you might be able to get a better one for free from your cable company.

Second option is to see if there's a way you can upgrade the modem itself. See if it has a website where you can get a new bios or eeprom whatever they call it I forget. Anyways your cable modem has a configuration page that you can get into. It's possible you can flash it to a newer version. But I donno much about that brand.

And you can call the cable company and ask them to check your lines. If you complain enough they may replace some cabling or equipment.

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Best modem is either Motorola or Webstar

Teryon is iffy....it can be good but a lot of stability problems has been reported with it as well

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motorola are the best modem out there....i would go with that as a number one choice if u can get yours hands on it

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Best modem is either Motorola or Webstar

Teryon is iffy....it can be good but a lot of stability problems has been reported with it as well

listen man, i got the new TJ715 modem, its awesome! I also have a TJ110 its awesome too! :)

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Hello, im having an annoying problem with my internet, my cable modem sometimes just loses connection and starts connecting, usually taking a good while (to get the third light to show up) i have an rca dcm245r. any help is appreciated...

i had one of those they recalled em because of the power cord messes up

to be sure dose the power core have like three square prongs in one clip ?

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Try typing 192.168.100.1 in a web browser and see if it gets you to your modems diagnostics page.

There you'll have some logs, and should be able to see what kind of power it's getting, or where it's getting hung up on connecting.

Edited by mAcOdIn
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Some cable companies dont "like" you using your own cable modems. Some cable companys dont "let" you use them either. Thus is the case over here, preventing you from ever running properly or even running at all. Could be the case on your side.

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Best modem is either Motorola or Webstar

Teryon is iffy....it can be good but a lot of stability problems has been reported with it as well

listen man, i got the new TJ715 modem, its awesome! I also have a TJ110 its awesome too! :)

listen i said its IFFY:) .......its great that it works for you. But there has also been a lot of complaints about it too.

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Hello, im having an annoying problem with my internet, my cable modem sometimes just loses connection and starts connecting, usually taking a good while (to get the third light to show up) i have an rca dcm245r. any help is appreciated...

Are you using it with USB or through a NIC?

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sounds like if the light aint coming on, usb or nic wont really matter much.

When you unplug a cable modem from USB the lights go out, so if it was USB and there was a problem with USB drivers like I had with mine then that would explain the problem.

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I guess that could be true, as he didnt say which light it was. If it was the cable light, then it would still be lit even if you are unplugged.

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