~clean Posted July 14, 2003 Share Posted July 14, 2003 Need some help, atm my pc cannot go to this site http://www.yabbse.org, niether can my friend in the same town on the same isp (Blueyonder), but me friend in liverpool on the same isp can ! can some peeps on other isp's test the link and see if it comes up ... just wanna know before i address the "WonderFull" blueyonder phone tech people ! Link to comment Share on other sites More sharing options...
+BeLGaRaTh Subscriber¹ Posted July 14, 2003 Subscriber¹ Share Posted July 14, 2003 Whats wrong with BY tech support :) .. theres nothing wrong with the URL you mentioned, maybe clear your cache? Refresh the page ... Do you get an error message when trying to view the page? There are a few issues in New Malden (Surrey) area ATM but they are being worked on. Link to comment Share on other sites More sharing options...
~clean Posted July 14, 2003 Author Share Posted July 14, 2003 Right, i either get a cannot find server page or it goes into the the M$ serch page, Ive cleared my cache, deleted cookies, and deleated my history, ive turned off my modem, shut my pc down and restarted it, ive switched my modem off for 2 mins and restarted it, ive flushed my dns, ive ipconfig /realease. ipconfig /renew and still nowt ! friend accross town cannot get on the site too, but friend in liverpool and kings norton can get onto the site and theres lots wrong with the blueyonder techsupport, in the shop i work in i get loads of people not happy with it, 3 friends have called my up as the blueyonder tech support hasnt fixed there problem ! ... but thats all another story ! Link to comment Share on other sites More sharing options...
~clean Posted July 14, 2003 Author Share Posted July 14, 2003 btw i live in redditch .. which is south birmingham ( last time i foned up the tech support they couldent find where i live !!! ) Link to comment Share on other sites More sharing options...
scottyman Posted July 14, 2003 Share Posted July 14, 2003 I'm not having a problem with it (BY BB in Twickenham area) when you ping from the command line, is it resolving the ip addy correctly? And can you traceroute to it (to identify the failed/misconfigured router) Link to comment Share on other sites More sharing options...
~clean Posted July 14, 2003 Author Share Posted July 14, 2003 I'm not having a problem with it (BY BB in Twickenham area)when you ping from the command line, is it resolving the ip addy correctly? And can you traceroute to it (to identify the failed/misconfigured router) pinging it .... nope cannot find host, ill try tracerouting it Link to comment Share on other sites More sharing options...
~clean Posted July 14, 2003 Author Share Posted July 14, 2003 wait that aint gonna help ! .. edit ! Link to comment Share on other sites More sharing options...
linsook Posted July 14, 2003 Share Posted July 14, 2003 i cant view the site..... and im not in europe Link to comment Share on other sites More sharing options...
~clean Posted July 14, 2003 Author Share Posted July 14, 2003 right tracert it dont turn anything up "Unable to resolve target system name www.yabbse.org" Link to comment Share on other sites More sharing options...
+BeLGaRaTh Subscriber¹ Posted July 14, 2003 Subscriber¹ Share Posted July 14, 2003 OK .. it sounds like a DNS problem ... try putting 216.67.249.134 into the address field .. does the site come up? If so, do an IPCONFIG /ALL and see what your default gateway/DHCP server/DNS servers are ... If your going through a router, try rebooting it, and then try again without the router connected ... Is it happening with all typed URLs or just that one? what happens when you ping www.bbc.co.uk ... Have you reset your TCP/IP (if running XP type netsh int ip reset into a command prompt) If after doing all that you still ave problems, call tech support, thats what we're/they're there for. Link to comment Share on other sites More sharing options...
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