CentralDogma Posted October 3, 2010 Share Posted October 3, 2010 This Is why I hate bestbuy with a passion and would like to poop on management They would charge a fee for that too: Best Buy Poop on our Management: Take out fustration on our management Brag to friends about taking a crap on our manager Hurl insults as you do your business TP included Take our Best Buy brand Chilli an hour before to increase effectiveness (additional fees apply) $50 to Poop on our Management! Link to comment Share on other sites More sharing options...
Sikh Posted October 4, 2010 Share Posted October 4, 2010 They would charge a fee for that too: I love your ad. But in all seriousness I've burned every geeksquad agent at every bestbuy I've been too. I can't ****ing stand there bulldshit. Everytime I bring a customer in there it's to return there ****ty inspected by bestbuy pos laptop or to get a new one because apperently 7 "qualified"(hard drive, ram, wifi card, etc) does no warrant them to say "the last year you have been here 7 times, your computers a lemon lets go find you another one or heres your money back in the form of store credit. Nope not at all. I have to yell at them and slap then with paperwork before they do anything. Wish compusa was still around. "oh your drive broke" *goes into store part picks up a drive comes back to tech desk* alright let me install this and you guy should be set. I use to love there support. If they could fix it in store and you bought there warranty, its an instant fix. Link to comment Share on other sites More sharing options...
+Audioboxer Subscriber² Posted October 4, 2010 Subscriber² Share Posted October 4, 2010 WTF? Plus this service is pretty much outdated the second a batch of PS3s come in running on 3.5. Current PS3s on shelves run on 3.42 I think, so no doubt next manufacturer order. Link to comment Share on other sites More sharing options...
Hell-In-A-Handbasket Posted October 4, 2010 Share Posted October 4, 2010 Yea they charge to upgrade the firmware,, if the user is to lazy to do it themselves, pay somebody else to do it. I'd do the same thing. Link to comment Share on other sites More sharing options...
+Audioboxer Subscriber² Posted October 4, 2010 Subscriber² Share Posted October 4, 2010 Yea they charge to upgrade the firmware,, if the user is to lazy to do it themselves, pay somebody else to do it. I'd do the same thing. If you're too lazy to update the firmware better pay someone to plug your PS3 in, heck, better pay a taxi to drive you back from the store, stop at McDonalds drive through, pickup a hooker and **** in a bed pan after your gaming session. Link to comment Share on other sites More sharing options...
rajputwarrior Posted October 4, 2010 Share Posted October 4, 2010 If you're too lazy to update the firmware better pay someone to plug your PS3 in, heck, better pay a taxi to drive you back from the store, stop at McDonalds drive through, pickup a hooker and **** in a bed pan after your gaming session. that's the dream... Link to comment Share on other sites More sharing options...
Sikh Posted October 4, 2010 Share Posted October 4, 2010 If you're too lazy to update the firmware better pay someone to plug your PS3 in, heck, better pay a taxi to drive you back from the store, stop at McDonalds drive through, pickup a hooker and **** in a bed pan after your gaming session. For once and I have to say it, ab is right. +1 Link to comment Share on other sites More sharing options...
Hell-In-A-Handbasket Posted October 4, 2010 Share Posted October 4, 2010 so your one of the many that expect others to do stuff for you for free ? i will admit it is quite simple to just hit a couple buttons to update the firmware on any console, but some dont want to be botherd by it, i personally know some that if they take it home, they get ****ed because they have windows updated show up on their screen, and others that dont do windows update because they " have other stuff to do " or some other jazz. and yea ill charge people for doing windows update, heck im not a charity. how bout this, what do you do for a living ? how often do you do what you do for free ? if its not near 100%, you cant complain If you're too lazy to update the firmware better pay someone to plug your PS3 in, heck, better pay a taxi to drive you back from the store, stop at McDonalds drive through, pickup a hooker and **** in a bed pan after your gaming session. Link to comment Share on other sites More sharing options...
Sikh Posted October 4, 2010 Share Posted October 4, 2010 I'm not saying don't charge them but its not like there telling the customers what the process requires. Not at all. Just that its difficult and recommend service and its bein professionally done and bitch bitch bitch. Link to comment Share on other sites More sharing options...
Hell-In-A-Handbasket Posted October 4, 2010 Share Posted October 4, 2010 I'm not saying don't charge them but its not like there telling the customers what the process requires. Not at all. Just that its difficult and recommend service and its bein professionally done and bitch bitch bitch. agreed on the non disclosure, but on same foot, im shure whoever buys a PS3 would have already known that. heck i just recently updated to the recent firmware, and didnt bother with last 2 firmware's, cause i didnt need it to play the Blu-Ray i wanted to watch, wanted to watch it and not sit and wait ( as the BR Pre-Menu crap is bad enough ), and didnt care enough. only reason i did it now was cause my neices wanted to play LittleBigPlanet online Link to comment Share on other sites More sharing options...
Sikh Posted October 4, 2010 Share Posted October 4, 2010 Don't be too positive about people. I work 2 jobs both retail and fix computers on the side. People are ****ing oblivious and stupid as **** sometimes. There's people that but any console and expect it too work like they want. There's a person who gave me a call because the wii didn't play DVDs, when I explained that nintendo isn't add support but homebrewing does, they went off on how that's redicoulius and how nintendo just wants money and etc. Stupid things from stupid people is why bestbuy is still "alive". At one of my jobs what I do is sell games and I ALWAYS find iut what the customer wants to do. Ive turned people away from the wii to a 360 or a ps3 because they wanted to be able to do internet or netflix and dvds among other things and vice versa. I've had very disgruntled best buy customers come to work because they never find out what you NEED it for, they just believe you said "I'm interested in wii" and harp on it. Overall, they need better true customer service and not used car salesman customer service Link to comment Share on other sites More sharing options...
fusi0n Posted October 4, 2010 Share Posted October 4, 2010 I actually support this. For various reasons. Yes, 99% of everyone on the forum can do this. However, your not looking at the big picture. If someone buys this as a present that doesn't no anything about game consoles, this lets best buy open the console and install the update. This makes sure they their console is in full working condition before leaving the store. Also, people bring their PS3s back to the store because it won't play a certain game or movie due to an update and might not know what they are doing. Yes, it is kinda ripping people off but at the same time there ARE people that need this service. Link to comment Share on other sites More sharing options...
ahhell Posted October 4, 2010 Share Posted October 4, 2010 Best (or worst) thing that I ever saw in that ****ty place was a sticker on a DS game that said "Let us install it.". Link to comment Share on other sites More sharing options...
onebadolepuddycat Posted October 4, 2010 Share Posted October 4, 2010 honestly the kind of people who shop at best buy are not the kind of people who are going to be able to hook up their ps3's wifi very easily, and will likely pay for that kind of service too, if they even have internet, and if best buy or w/e big box store offers it. although i'm pretty sure ps3 games themselves will update ps3 firmware to w/e version they need if the ps3 is not online. dunno if that affects newer blu rays or not.although i was under the possibly ignorant impression that blu ray players themselves needed to be online to get firmware for new movies. i wonder if this service has some kind of warranty attached, or if you get a new blu ray that needs newer firmware within say 30 days they expect you to pay again. for people who research their purchases, they often buy from better places than big box stores, with better services overall and no nickel and diming and aggressive sales techniques. everything about the full range of products big box stores like best buy sell scream ignorant customers. unless you are just buying games or movies. though again there are better place to shop for that kind of stuff anyway. vaguely reminds me of when iw as buying a lot of games from ebgames here in canada, and they kept trying to sell me 30 day disk protection insurance on pc games in case the game came scratched i could get a new box instantly. i was like lolwhat, the law says you have to replace something like that anyway so wtf are you selling me a warranty for it for? ofc then again i could've paid the $10, took the game home used the cd key for myself, then scratched the disk and gotten it replaced with a new key for my room mate or w/e. Ironically, Best Buy had offered me the old "Eb games 30 day disc protection insurance" recently when I had bought Rock Star's Red Dead Redemption. I have personally burned Ps3 updates on cd roms for friends whom had no home web access. But, they had and do however play video games. This is going back to what I had written in some of my earlier posts, about some analysts wrongfully predicting that gaming sales will soon switch entirely to downloads. Everyone in the U.S., still does not have web access. As a prime example, just look at the way that Best Buy is exploiting the lack of it. They have gone so far as to create a niche market from it, this is laughable! The Geek Squad would probably also willingly download, and install a game for you which had been bought from the Playstation Store for a nominal fee. Link to comment Share on other sites More sharing options...
BoneyardBrew Member Posted October 4, 2010 Member Share Posted October 4, 2010 Well this is just sad. Link to comment Share on other sites More sharing options...
Solid Knight Posted October 4, 2010 Share Posted October 4, 2010 I actually support this. For various reasons. Yes, 99% of everyone on the forum can do this. However, your not looking at the big picture. If someone buys this as a present that doesn't no anything about game consoles, this lets best buy open the console and install the update. This makes sure they their console is in full working condition before leaving the store. Also, people bring their PS3s back to the store because it won't play a certain game or movie due to an update and might not know what they are doing. Yes, it is kinda ripping people off but at the same time there ARE people that need this service. It also opens the door to the Best Buy employee doing something stupid to your console. Like leaving the connection settings manually set to their own network, or changing the preferences to undesired ones, et cetera. I also like the bullets underneath the service describing it. "Improved system settings" -- Like what? Changing the date format? The defaults pretty much enable everything and no settings affect performance or anything along those lines. "Plays all PS3 games and Blu-Ray movies" -- The later isn't true as some movies straight up do not work on the PS3 regardless of firmware version. The first part is something it could do right out of the box. "Eliminates bugs and glitches" -- No. "System runs smoother" -- No. Link to comment Share on other sites More sharing options...
Azies Posted October 4, 2010 Share Posted October 4, 2010 I remember getting "removed" from a Best Buy for giving advice to someone, removed by a big guy looking like he was going to break me in two. All because I said that this router is better than this router... Link to comment Share on other sites More sharing options...
Sikh Posted October 4, 2010 Share Posted October 4, 2010 I remember getting "removed" from a Best Buy for giving advice to someone, removed by a big guy looking like he was going to break me in two. All because I said that this router is better than this router... Your not the first. Ive had security "escorted" me out MANY of times, and ive called coporate so many times that when i call them now, im the "next person in line" forever lol. Link to comment Share on other sites More sharing options...
rawr_boy81 Posted October 4, 2010 Share Posted October 4, 2010 What is so bad about it? there are a whole lot of grade A morons out there who will actually pay for such a service. I don't blame best buy - they see a niche and they know they can make some money off it. Maybe instead of venting hate at best buy you blame the lazy idiots who can't be bothered doing it themselves. Link to comment Share on other sites More sharing options...
Hedon Posted October 4, 2010 Share Posted October 4, 2010 no, sometimes consumers need protecting.... here, best buy are taking advantage of their customers We need to take responsibility for our own actions period. It's a service, and it's the consumer choice as to whether or not the want to purchase the service. I could see it being a problem if Best Buy were selling PS3's to the consumer at retail price + a fee for the update mandatory. Nothing is stopping the consumer from leaving the store with the PS3 stand alone without update service. Not to mention, not everybody has internet, and not everyone who is buying a PS3 is computer savvy enough to download the firmware updates from a USB key to their PS3's from a friend or relatives house. It's an optional service. If they get more money for it, I applaud them. Link to comment Share on other sites More sharing options...
+Audioboxer Subscriber² Posted October 4, 2010 Subscriber² Share Posted October 4, 2010 I actually support this. For various reasons. Yes, 99% of everyone on the forum can do this. However, your not looking at the big picture. If someone buys this as a present that doesn't no anything about game consoles, this lets best buy open the console and install the update. This makes sure they their console is in full working condition before leaving the store. Also, people bring their PS3s back to the store because it won't play a certain game or movie due to an update and might not know what they are doing. Yes, it is kinda ripping people off but at the same time there ARE people that need this service. Any game that requires a FW not on your console will install it off it's disc. Link to comment Share on other sites More sharing options...
Hedon Posted October 4, 2010 Share Posted October 4, 2010 I should do this out of my home :) Link to comment Share on other sites More sharing options...
x9248 Posted October 5, 2010 Share Posted October 5, 2010 Eh, I can see the advantages of this. Still tho that is a tad much for something so simple to do. Link to comment Share on other sites More sharing options...
Solid Knight Posted October 5, 2010 Share Posted October 5, 2010 What are they going to do when the Firmware version on the console is the latest version? Charge you $30 for nothing? Link to comment Share on other sites More sharing options...
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