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My laptop won't connect!

Question

mrchetsteadman    476

Hey all, after reformatting my laptop to Win7 Professional I can't connect to a wired connection. Wirelessly it's fine. I ran the troubleshooting tool and this is what it says.

post-111965-12868343139877.jpg

Thanks!!

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18 answers to this question

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Hollow.Droid    17

I came across a solution here: Link. Personally I would download and install the most up to date drivers for your laptop first to rule that out.

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cropcircles    51

What happens when you plug your ethernet into your laptop. You getting any icon display? If not You might need to install your network driver from your motherboard installation CD. Look in your system properties and make sure your network adapter is visible and enabled.

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mrchetsteadman    476

I came across a solution here: Link. Personally I would download and install the most up to date drivers for your laptop first to rule that out.

Great link but nothing in there helped. There are no drivers for Win7 Pro on the Dell website, only Vista. I installed the Vista drivers.

What happens when you plug your ethernet into your laptop. You getting any icon display? If not You might need to install your network driver from your motherboard installation CD. Look in your system properties and make sure your network adapter is visible and enabled.

The installation CD is in another state and I never downloaded Vista from MSDN because I had Win7 and now my subscription expired so I can't get it. The network adapter is visible and active too :(

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+warwagon    13,501

What does your network card show up as under network adapters? Can you use your wireless connection to log onto your motherboard's manufactures website and download updated drivers?

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mrchetsteadman    476

What does your network card show up as under network adapters? Can you use your wireless connection to log onto your motherboard's manufactures website and download updated drivers?

post-111965-12868394352112.jpg

I tried downloading it, I will try again.

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Phenom II    104

Just set a static IP

Looks like DHCP is turned off on the router ?

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mrchetsteadman    476

Just set a static IP

Looks like DHCP is turned off on the router ?

It isn't the wireless connection. Only the wired. Im posting from the laptop now. If I can't fix it imma just put Home Premium on it.

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+warwagon    13,501

It isn't the wireless connection. Only the wired. Im posting from the laptop now. If I can't fix it imma just put Home Premium on it.

It's not a version issue

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Phenom II    104

It isn't the wireless connection. Only the wired. Im posting from the laptop now. If I can't fix it imma just put Home Premium on it.

And if you set a static IP on the LAN adapter what happens ?

Is it possible you have installed the wrong driver ?

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mrchetsteadman    476

And if you set a static IP on the LAN adapter what happens ?

Is it possible you have installed the wrong driver ?

I have never had to set a static IP on the LAN adapter before lol. As far as the wrong driver, Dells website has no Win7 drivers for the Inspiron 1520 :(

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+warwagon    13,501

The vista version should work

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fhpuqrgrpgvirzhpujbj    46

The vista version should work

7 made the driver interface operate a bit smoother which removed support for doing certain odd memory manipulation, so there's no way to know 100% if it will work, but it likely will if the driver was written well.

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Phenom II    104

I have never had to set a static IP on the LAN adapter before lol. As far as the wrong driver, Dells website has no Win7 drivers for the Inspiron 1520 :(

Yea but to test it would be a good idea

but yea as above, install the Vista driver... there is not going to be any difference installing Home Premium over Professional - they are the same OS with different features - any problems you have with Pro, you will have with all the versions

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mrchetsteadman    476

Yea but to test it would be a good idea

but yea as above, install the Vista driver... there is not going to be any difference installing Home Premium over Professional - they are the same OS with different features - any problems you have with Pro, you will have with all the versions

So how would I go about testing it? Walk me thru it please!

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+warwagon    13,501

First check to see which IP address your router have your wireless connection

to do this connect to your wireless network and press windows key +r and type cmd in the run box press enter

Then in the black box type ipconfig /all (and press enter)

make note of the following

ip address

subnet mask

Default gateway

and DNS server

then open the control panel and go into network and sharing center

then click on change adapter settings in the top left

Right click on local area connection and choose properties

Then in the list click on "internet Protocol Version 4" and click properties

Put a dot in "Use the following IP address"

as far as IP address, take the number the wireless card got and increase the last number by one (example if it was 192.168.1.103 use 192.168.1.104)

then use the same subnet mask and Default gateway.

Then put a check in "Use the following DNS server address and enter the DNS server numbers the wireless card had

Now just ok out of all of the boxes. Disconnect from the wifi and try the internet and see if it works.

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mrchetsteadman    476

Install vista driver and the test is to see if you still have the issue lol

Lol, tried that 4 times already :(

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Phenom II    104

So how would I go about testing it? Walk me thru it please!

+warwagon's guide ;)

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+warwagon    13,501

Lol, tried that 4 times already :(

Check your PM box.

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