Apple's recent release of Final Cut Pro X, the popular video editing software, has not been the big hit that was expected. Released last week, the new version took away a number of the features that were found in the previous version thanks in part to Apple choosing to develop Final Cut Pro X from the ground up as a complete rewrite. Some users of Final Cut Pro X have complained about the missing features which include not being able to open and edit files made in previous versions of the software in the new version of Final Cut Pro X.
While technically Apple's policy is "all sales are final" when it comes to buying its software via iTunes and the App Store, it now appears that the company is giving in and letting some users get a refund for their $299 purchase of Final Cut Pro X. News.com reports that some users of the software have reported via message boards that Apple has refunded their money when asked. It's currently not known if Apple is making one exception to this rule just for Final Cut Pro X users or if this refund is just for select users of the program.
The issues with Final Cut Pro X have even made the late night talk show spotlight. Last week an episode of Conan, the TBS cable TV talk show with host Conan O'Brian, had a segment with some of the show's behind-the-scenes editors "praising" the release of the new Final Cut Pro X. However the segment, which supposedly was edited with the new version of the software, had tons of issues with video cuts, audio and other flaws.