With the free Windows 10 upgrade to all Windows 7 and 8.1 PCs going live over 24 hours ago, over 14 million users have downloaded and installed Microsoft's new OS so far. As with any upgrade, however, there are always issues and complications. Most of us might have the 'techie' nephew or niece in the family to help us out but for those who don't, Best Buy wants to come to the rescue. Just don't expect it to be for free.
The retail giant will charge you $29.99 for upgrading an eligible Windows 7 or 8.1 PC to Windows 10 if you bring it to their store, though the fee will be waived if you purchase a one-year subscription of Office 365 Personal, or if you add their Geek Squad Protection or Tech Support to a new device.
You can also learn about how to use Windows 10 by attending one of its free open houses, which will be held from 11AM to 1PM on every Saturday during the month of August. In case you want a more personal tutorial, you can opt for a 30-minute one-on-one session with their Geek Squad for $29.99 or, if you can't make it to the physical store, get a 30 minute online chat for $19.99.
If 30 minutes isn't enough for you, you can also schedule a one-hour appointment at your home - but that will set you back $129.99.
The charges might seem a little steep for what is, otherwise, a free upgrade. Your best bet is to seek out a Microsoft Store - if there's one near you - as they offer free upgrade assistance and support. The only problem is that Microsoft doesn't have too many stores at the moment, although that is likely to change soon.