Comcast tends to not have the best record when it comes to customer service. The company was named the "Worst Company in America" by the Consumerist. If that is not enough evidence, we covered how excruciating it is to cancel service with them. In its defense, Comcast's CEO said that "we don't want to be hated." The latest news regarding Comcast may not be good PR for them.
According to Ars Technica, Comcast has begun serving ads to devices connected to Xfinity spots that let users know they are connected to a hotspot. The ads also encourage users to download Xfinity apps while they browse. Charlie Douglas, a spokesman for Comcast, stated that "We think it's a courtesy, and it helps address some concerns that people might not be absolutely sure they're on a hotspot from Comcast".
Source: Ars Technica
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