Thanks prasanth from our Security Bulletins, Patches and Updates Forum
This update addresses the "Game Stops Responding or Quits Unexpectedly When Introductory Video Clip Is Played" issue in Windows XP, and is discussed in Microsoft Knowledge Base (KB) Article 327979. Download now to resolve the hang during video playback.
If you try to start and play certain games on a Windows Home Edition Service Pack 1 (SP1)-based computer, the game may stop responding (hang) or it may quit unexpectedly when the introductory video clip starts. Additionally, you may receive an error message that is similar to one of the following messages:
- Video not available - cannot find "VIDS:IV50" decompressor
- Failed (hr=0x80004002) in pVW-> put_Owner((OAHWND)HWnd)