It wasn't that long ago that the BlackBerry KEYone made its debut at Mobile World Congress 2017. The handset featured a durable look and also offered a traditional physical QWERTY keyboard. While everything seemed all well and good, it would later get tested and found to have a fairly major flaw in its construction that would see the screen pop off easily after a bit of bending.
While it is extremely rare for a company to respond to such a ludicrous test, it appears to have noticed and taken steps to correct the issue. The firm made an official announcement on the CrackBerry forums that action was taken in regards to the problem and new models of the KEYone are now making their way to retailers and carriers. The full statement can be seen down below:
"In a further effort to ensure all our BlackBerry Mobile customers and fans have an outstanding experience, we’re implementing additional measures that add even greater strength and adhesive to the BlackBerry KEYone display. These new measures are already being implemented on new KEYone’s and are beginning to hit our retailer and carrier inventories – and will continue to come in stock throughout the summer. If you’ve already purchased the BlackBerry KEYone, you’re fully covered by our manufacturer’s warranty, so if any issue arises, please contact us and we can help you with a warranty replacement if needed."
Naturally, this doesn't mean you need to turn in your BlackBerry for a swap, but if you feel uncomfortable with the unit, you might want to contact the firm to try and obtain a replacement.