Kmart Australia suffers data breach


Kmart Australia has announced that the company recently suffered a breach of its online customer ordering system. The breach occurred on the 28th of September and affects users of the online store only; in-store customers remain unaffected. The company has since reported the intrusion to both the Australian Federal Police and the Office of the Australian Information Commissioner.

The breach, which was reported via the company’s website, states that credit card information was not amongst the stolen data. Customer data that was taken includes customer names, email addresses, delivery and billing addresses, telephone numbers as well as details of product purchases.

“As soon as Kmart Australia was made aware of this breach, immediate action was taken to stop any further information being accessed,” a statement from the company read.

Customers that have been affected by this breach have been contacted via email. “If customers have not received a message from Kmart Australia regarding this situation they have not been impacted.”

It should be noted that Kmart Australia is independent to that of Kmart’s US operations, which were breached last year.

You can read the email sent to affected customers below.

Dear online customer,

Kmart Australia has experienced an external privacy breach of their customer online product order system. The customer details accessed were limited to name, email address, delivery and billing address, telephone number and product purchase details. No online customer credit card or other payment details have been compromised or accessed.

This communication is to let you know your details have been accessed and as soon as Kmart Australia was made aware of this breach immediate action was taken to stop any further information being accessed. Kmart Australia understands that the safety and security of customer’s personal information is important and has engaged leading IT forensic investigators to thoroughly review this matter fully.

If you receive any new communication that claims to come from Kmart Australia and is requesting personal details or an update of your details please do not respond to this request.

Kmart Australia sincerely apologises for any inconvenience this incident has caused. If customers have any concerns please contact the customer service centre on 1800 124 125.

Kind Regards,

Kmart Australia Limited

Source: Kmart Australia

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