Microsoft introduced the HoloLens 2 last year at Mobile World Congress, with improvements to battery life, size, and the display over the first generation of the headset. It officially started shipping to customers in November, and apparently, despite the improvements made to the display, there have been some issues, as the company has published a new support page detailing why certain problems might occur and some troubleshooting steps.
The page dates back to earlier this month, but it was spotted by Twitter user René Schulte earlier today. Most notably, the documentation includes some improvements that Microsoft is promising to bring to the HoloLens 2's display, and they will be delivered through software updates.
One of the improvements coming in a future update is automatic eye position calibration. Instead of having to manually calibrate the display for specific eye positions, Microsoft is making it so that calibration happens in the background, thus active color correction can be done on the fly. Microsoft is also aware of noticeable red colors showing up when displaying dark colors such as dark gray, which is due to excessive activity in the red channel in these situations. Microsoft says it's done some work on the laser illumination curves and will provide a calibration experience so that it can offer more color accuracy across different brightness levels.
Finally, Microsoft is adding a reading mode, which increases the angular resolution of the content at the expense of the field of view. In reading mode, the HoloLens 2 can sacrifice 30% of the its field-of-view to get a matching increase in angular resolution, making reading a more comfortable experience. This capability is being added to the Mixed Reality Toolkit so developers can build experiences with it, and there's no need for the OS itself to be updated for it to work on the user's end.
Microsoft didn't specify when the improvements will be available, but if you spent $3,500 on a HoloLens 2, you may be happy to know some improvements are on the way.